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Excellent 8.5
Based on 4673 reviews

Recent customer comments

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Excellent



based on 4673 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Staff Performance 8.6
  • Value for Money 8.2
  • Food/Dining 7.7

8.7 Lee G.
Singapore
November 29, 2015
Ideal choice
Breakfast / Location / Gym
Good!

9.7 Ngee L.
Malaysia
November 29, 2015
Overall it is the best
Location,safety and clean

7.3 Pei P.
Singapore
November 28, 2015
My stay at Novotel
Convenient locatio, easy asscessiblility, many local foods nearby
My stay was overall a great one! However, we were disappointed to dine at the restaurant. As we were not a group( claim by the staff) we were not entitle to have plain water. Normally wherever we travel to most hotel restaurant provide free water for dinners. Coffee and tea as well. The food was consider not too bad. But totally disappointed when we requested for ice water and was told we cannot have it. Else my stay would be perfect.

9.7 Tarida R.
Thailand
November 27, 2015
beautiful hotel in the center of shopping
good staff good breakfast in the center
fantastic

7.7 Weng L.
Singapore
November 27, 2015
Nice stay but can be better
Location, comfort and clean
So far have stay there number of time. The rate is fine but will be good if they include B/F with lower rate. If they can provide Free transport to Airport express train station will be better.

8.3 Kay C.
Singapore
November 27, 2015
Shopping trip
location, friendly staffs, high speed wifi
The stay was great. The location is best for a shopping trip.

8 Guang S.
Singapore
November 27, 2015
Great Stay
location, cleaniness, hotel branding
IT is better to have dressing table in the room.

7.3 CHONG S.
Malaysia
November 26, 2015
Good experience of staying Novotel
Good location, easy to access and value for money
Basically the journey is good and all the facilities are well done. Only thing that I was penalised by THB 2000 due to smoking in toilet, in fact I admitted this is my fault for smoking in a non-smoking floor. After negotiate and apologised in front desk, they stil insist to charge me such a penalty and no excuse given. Just would liked to suggest to Novotel that to give a chance to 1st offender and don't be too rigid to customers

10 MARY Y.
Canada
November 25, 2015
Perfect Bkk hotel for shopping & relaxation
Perfect location, attentive staff and good bfast
Exceptional

10 Chee H.
Malaysia
November 25, 2015
Excellent location for shopping, Comfortable
Great Location, Good service, Room comfortable & clean!
Really enjoyed so much during our stay, comfortable bed, clean room, great location with just next to famous shooping mall-Platinum Mall. Centre World is just right behind the hotel.