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Excellent 8.5
Based on 4668 reviews

Recent customer comments

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Excellent



based on 4668 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.0
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.2
  • Food/Dining 7.7

8.7 lit L.
Malaysia
November 22, 2015
Location
Location , location and location
Good

9.3 Lydia L.
Singapore
November 22, 2015
fantastic
location is good. comfy level 10. and staff are all friendly. my kids N spouse love the place
Hubby accidentally pressed too hard down to stop the water from flowing at basin. Got stuck N when we called the staff for help N they come immediately to aid. Good service N will stay again at Novotel. Thumbs up N continue the good service

10 Ching T.
Singapore
November 21, 2015
Outstanding hotel
Excellent bell boy service, excellent reception service and good food
Awesome experience

8.7 Jessie T.
Singapore
November 20, 2015
Location location location!
Hotel is situated beside platinum mall ..very convenient especially with young children. Lots of shopping, food and massage all nearby. My 2nd stay in the hotel.

9.7 Jessica L.
Philippines
November 20, 2015
Good Location
Location, nice room and friendly staffs
Really had a great time in Novotel with friendly staffs although check in takes a while...rooms are clean and breakfast with good varieties of foods.

8 Tran N.
Vietnam
November 19, 2015
Good location
Location, staff

8.3 LUCIEN P.
France
November 19, 2015
CHOICE LOCATION
Location; helpful staff and price
Our stay was more than pleasant. One of the most helpful encounters was the concierge team. Thanks to them; we made it in time for dinner. They were always smiley and full of enthusiasm. Morning breakfast spread is good and tasty. For sure; this will be our choice hotel for a long time as location is convenient.

7.7 Yeo H.
Singapore
November 18, 2015
Very comfortable
Bed, location and atmosphere
Very comfortable and sweet

7.7 LEE Y.
Malaysia
November 18, 2015
Great location
First the location is very convenient whenever i wish to go. Second, is the check in check out process is very fast and i do not need to wait for long a time. Third, the bed is very comfortable.
Room is a little bit small, overall is good If hotel gv us complimentary fruit will be great.

7.3 Yoke L.
Malaysia
November 18, 2015
Convenient location
Location, breakfast spread
Conveniently located for shoppers and foodie. Lots of local food and street vendor along the pavement. About 7-10 minutes walk away from Siam/Chit Lom station. It would be much better if there is a bath tub in each room to soak the tired legs after a long day of shopping.