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Excellent 8.5
Based on 4716 reviews

Recent customer comments

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based on 4716 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 7.7

December 16, 2015
Good Stay
Good Location
Overall is good.

December 14, 2015
Feeling back to Home
Good Service ,Staff friendly & Covenient near shopping centre

Li C.
December 14, 2015
Great location and really clean
Location, staff attitude, cleanliness
The hotel location is good. Staffs at the ground floor is really helpful in helping us to get cab. Only unsatisfised point is when I need to ask for four times via the phone for fresh towels. The process take about 45 mins. But the rest is good

Clarissa G.
December 14, 2015
Great Location and Comfort
Clean, convenient and helpful staff
We are very happy with our 5 night stay and will definitely pick this hotel again. Room and hotel cleanliness is very important for us with young kids, and we felt very safe too. Concierge, front desk and housekeeping staff are friendly and helpful, offering tips when approached. Interesting selfie booth and a table game kept the kids occupied at the lobby. One of us could also walk back to hotel to offload our shopping from platinum mall when the other carry on with the shopping with the kids. Complimentary shuttle to Siam paragon is useful, and wish they could start at 930 or 945am instead of 10am as kidszania and other mall attractions opens at 10. We also enjoyed the drink at lobby bar with the kids, a wonderful way to end the day watching the crowd, getting fascinated by the round base glass in Aircon comfort, and not smoky or rowdy! And the best for parents with young kids- massage is available at hotel wellness floor till late!

December 14, 2015
Extremely decent and deserving 4-star hotel
Location, Cleanliness, Service
This is my 4th time in Platinum novotel and note that the standards of the hotel does not disappoint. The hotel has food and beverages options available and is on the 6th floor of Platinum Mall 2. This would be very recommended for tourists who want to explore the shopping area in Pratunam. It is also walking distance to Central world mall (7mins) and Siam Paragon/Siam Center (15mins). The only drawback of this hotel is the distance from the BTS.

Kang N.
December 13, 2015
Excellent location
Location, cleanliness, convenient

Ong G.
December 13, 2015
location, friendly staff, nice room
location, friendly staff, nice room
good experience with this hotel

chan B.
Hong Kong
December 13, 2015
nice hotel good price
renovation, staff

Ee T.
December 11, 2015
Good Hotel
Staff are friendly. Rooms are clean. Good location.
Nice and comfy stay @Novotel Bangkok Platinum Pratunam. The front desk staff, chambermaid and bellboy were all nice and helpful. This hotel is link to Platinum mall, several night market street and massage. Starbucks and 24hrs McDonalds are just downstairs. Would recommend to friends visiting Bangkok.

Jan T.
December 11, 2015
Good location, prompt service by hotel staff and good food
Great place to stay. Convenient and no problem getting cab for travel to further places.