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Excellent 8.5
Based on 4716 reviews

Recent customer comments

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Excellent



based on 4716 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 7.7

Joanna H.
Singapore
December 03, 2015
Good service hotel
Good customer service and good location
Very happy hv chosen Novotel Platinum for this trip. They have very good staff who go extra mile to make customer happy. They presented a surprise cake on my birthday and really make my day :) one of the staff named Tong helped my son to find his toy when he accidentally left it in the taxis and delivered the toy to our room. Really apprrciate his great help. We had a very pleasant stay and will chose Novotel Platinum again.

ZE T.
Malaysia
December 03, 2015
Nice hotel with comfortable bed. good breakfast
Nice hotel with comfortable bed. good breakfast
Nice hotel with comfortable bed. good breakfast

ZE T.
Malaysia
December 03, 2015
Nice hotel with comfortable bed. good breakfast
Nice hotel with comfortable bed. good breakfast
Nice hotel with comfortable bed. good breakfast

kelly H.
Indonesia
December 03, 2015
good location
location, cleanliness, service

lai F.
Malaysia
December 02, 2015
Good location
location,room design & friendly staff
very satisfied in this hotel and enjoy the roof top for drinks. suitable for those ladies to stay and shopping in this area. They have free shuttle tuk tuk drop by in some area.

Tze C.
Singapore
December 02, 2015
4 days 3 nights; First visit to the Hotel
Location, Ambience and Great Attentive Staffs
It was great compared to other hotels that we have stayed nearby before in terms of location and conveniences as it's at the mid point of the popular L district. However the Internet was weak from the room I'm staying and it's very weird to experience this. Also, some washroom problems that I'm facing. In Hotel massage is expensive compared to other hotels.... However, one thing I must agree and say is, they have very good, nice and good staffs at every single department! Thumbs Up!

Tan K.
Singapore
December 02, 2015
GOOD STAY
location, clean, helpful bellman
Good and clean, but room is small for family. Great location for value shopping and dinning with family.

Eric L.
Singapore
December 01, 2015
Superb Location
Best location, comfortable room
Hotel staffs are a little inefficient. Hotel location is superb with it linked to Starbucks, Mcdonalds and Platinum shopping center.

Christina D.
Indonesia
November 30, 2015
Convenient to shop
Location, facility, access to Malls
The hotel is the one you should choose when you intend to shop at Platinum. They have direct access from the hotel. The hotel also has tuk tuk shuttle service to go to nearby mall. Otherwise, the traffic around is a bit bad.

yng C.
Singapore
November 30, 2015
great location
location, clean, new
location was perfect