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Excellent 8.5
Based on 4661 reviews

Recent customer comments

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Excellent



based on 4662 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.0
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.2
  • Food/Dining 7.7

10 Peiwen X.
Singapore
October 29, 2015
Excellent location with good breakfast spread
Location, cozy and good breakfast
First time here and wasn't disappointed, though pricing is much steeper than the budget ones I usually book. Room is clean and cosy while I am really impressed with the breakfast spread

9.7 Jamie M.
Singapore
October 29, 2015
value for price
easy access , reasonable price , massage is good
It was a enjoyable and value for money stay . Easy access to every where they do provide services to siam paragon and bts

8 EDWARD C.
New Zealand
October 29, 2015
Novotel Platinum Great Stay!
Great Staff, Great facility, pool, gym, Great location!
Had a great stay at Novotel Bangkok Platinum Pratunam, I have stayed here several times and I tried a couple of other places, but they didn't match up to this Novotel so I have returned. Clean, friendly staff, great facility. The free wifi kept dropping out in my room and I had to keep logging on. I would prefer to pay for wifi and have one that works well, as opposed to a free one that keeps dropping out. No big deal, but if you have wifi - it should work. Love the pool and gym and I will stay here again for sure.

9 Claire K.
Singapore
October 28, 2015
Good location and service
Location, service, comfort

8 Solin T.
Cambodia
October 28, 2015
Love the hotel
Location and comfotness
The hotel is so close the many shopping malls. The stuffs are helpful and friendly. Yet, the room is a bit small but comfortable.

8 fongkie W.
Malaysia
October 27, 2015
HIGHLY RECOMM
LOCATION , ROOM , PRICE
a nice hotel in pratunam area, easy access

6.3 vangie Y.
Malaysia
October 27, 2015
good
in room dining
is convenient for shopping and prime location ..

9.3 LIEW Y.
Singapore
October 26, 2015
Great location & good service
Great location, great service & clean room.
Check in was quick and efficient. Staffs were very friendly, especially the staffs and manager in charge of the Concierge on the ground floor. (Hotel lobby is actually located at 6th floor) They help us make booking for our massage session at heathland Asoke and even standby taxi to bring us here. Only about 75THB from hotel. Hotel location is the best beside it is just above Platinium Mall. We buy our clothings and bring straight up to our hotel room, or u can leave it with concierge while we continue with more shopping. Ground floor there is Starbucks with very nice coconut cake. During our stay, there is 1-for-1 coffee from 2-4pm, but we r too busy shopping that we give the coffee a skip. ;) The famous SabX2 Wanton Mee was just across the road, about 10min walk. There are 2 nice and popular chicken rice stalls just opposite the hotel, near to the T-junction. Central World mall is just 5min walk away. Oh, on our last day, we had lunch at the hotel restaurant beside the check in counter. As a guest there, there is a 100THB per pax discount for their buffet lunch at 599THB. The spread was good. Go try it! For gals who want to shop at Platinium Mall, this Novotel hotel is perfect! Oh, concierge get us a taxi to bring us to BKK airport, we negotiate with the taxi driver to charge only 300THB nett. (This taxi just arrived from airport, and taxi can usually earn more by fetching ppl from airport to city area. Can nego with the driver to charge lower for the trip to airport, else they will have to drive there without any passengers.)

7.7 liew H.
Malaysia
October 26, 2015
strategically at Pratunam mall
Pratunam mall

9.7 Saw B.
Malaysia
October 26, 2015
Will come back for this hotel again
Good service ,clean , polite
Good stay in here, definately will stay again there.