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Excellent 8.5
Based on 4715 reviews

Recent customer comments

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based on 4715 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 7.7

Claire K.
October 28, 2015
Good location and service
Location, service, comfort

Solin T.
October 28, 2015
Love the hotel
Location and comfotness
The hotel is so close the many shopping malls. The stuffs are helpful and friendly. Yet, the room is a bit small but comfortable.

fongkie W.
October 27, 2015
a nice hotel in pratunam area, easy access

vangie Y.
October 27, 2015
in room dining
is convenient for shopping and prime location ..

October 26, 2015
Great location & good service
Great location, great service & clean room.
Check in was quick and efficient. Staffs were very friendly, especially the staffs and manager in charge of the Concierge on the ground floor. (Hotel lobby is actually located at 6th floor) They help us make booking for our massage session at heathland Asoke and even standby taxi to bring us here. Only about 75THB from hotel. Hotel location is the best beside it is just above Platinium Mall. We buy our clothings and bring straight up to our hotel room, or u can leave it with concierge while we continue with more shopping. Ground floor there is Starbucks with very nice coconut cake. During our stay, there is 1-for-1 coffee from 2-4pm, but we r too busy shopping that we give the coffee a skip. ;) The famous SabX2 Wanton Mee was just across the road, about 10min walk. There are 2 nice and popular chicken rice stalls just opposite the hotel, near to the T-junction. Central World mall is just 5min walk away. Oh, on our last day, we had lunch at the hotel restaurant beside the check in counter. As a guest there, there is a 100THB per pax discount for their buffet lunch at 599THB. The spread was good. Go try it! For gals who want to shop at Platinium Mall, this Novotel hotel is perfect! Oh, concierge get us a taxi to bring us to BKK airport, we negotiate with the taxi driver to charge only 300THB nett. (This taxi just arrived from airport, and taxi can usually earn more by fetching ppl from airport to city area. Can nego with the driver to charge lower for the trip to airport, else they will have to drive there without any passengers.)

liew H.
October 26, 2015
strategically at Pratunam mall
Pratunam mall

Saw B.
October 26, 2015
Will come back for this hotel again
Good service ,clean , polite
Good stay in here, definately will stay again there.

Sophia L.
Hong Kong
October 26, 2015
Staff, food, close to shopping area

Roderick T.
October 25, 2015
Excellent choice
Location, Staff, Food
Excellent, conveniently located at heart of Bangkok Food was delicious , staff were very polite Roo, was spacious, amenities sufficient

Aron T.
October 25, 2015
First Time Stay.
the location, free transport to bts and nearby shopping center
The hotel was ideally located at the heart of pratunam. Beside is the platinum shopping mall. Just few min walk to central world and across the overhead bridge is the pratunam market.