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Excellent 8.5
Based on 4674 reviews

Recent customer comments

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Excellent



based on 4674 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Staff Performance 8.6
  • Value for Money 8.1
  • Food/Dining 7.7

9.7 Kimberley L.
Singapore
October 01, 2015
Fantastic stay
Location, staff , cleanliness
Fantastic stay. Right smack in shopping areas. Beside hotel is platinum mall, opposite is Amari watergate where you can tailor shirts and suits. Central world is within walking distance as well.

7.3 FLORENCE C.
Brunei Darussalam
October 01, 2015
Good stay but heavy traffic
Comfort, Clean & Cozy
Average room size with reasonable bathroom. Good shower pressure. Air-conditioners in both our rooms experienced technical problems, either too cold or warm. Responsive staff by helping us to call a house Doctor quickly. Rooms need to be ready timely to avoid guests keep on waiting. Also rooms need to be cleaned thoroughly. Location is ok except heavy traffic during peak hours.

7 FLORENCE C.
Brunei Darussalam
October 01, 2015
Good stay but heavy traffic
Clean, Comfortable & Cozy
Average room size with reasonable bathroom. Good shower pressure. Air-conditioners in our both rooms e

8.3 Rong N.
Singapore
October 01, 2015
Convienent, clean with absolute high standard
The location of the hotel, simply just a few step away from the shopping paradise and food.
24hours customers service at the lobby awaiting for your assistance. It would be great if the hotel could provide a map for the tourist when they request for the nearby shopping center, train station or attraction.

10 vanessa Y.
Singapore
September 30, 2015
Wonderful stay at novotel Platinum!!
High floor, comfortable, good location
Wonderful. I liked the service of KC (level 24 platinum lounge) and mark (level 6)

8 Weng T.
Macau
September 29, 2015
Good
Good location

8.3 Koh G.
Singapore
September 29, 2015
Convenient and accessible
Close to shopping, easy to get cab, close to food
My stay at Novotel BKK is excellent. It overlooks the whole district. The room is spacious and clean. The gym at the hotel has many machines and provides a good view

8.3 Fook L.
Singapore
September 28, 2015
Just Beside to Pratunam Fashion Mall
Shopping, Massage, Night Market
Just Beside to Pratunam Fashion Mall Near Shopping centres, night market, massage places

8.3 QING G.
Malaysia
September 27, 2015
Strategic location
location, staff, comfort

9.7 Yeong L.
Malaysia
September 27, 2015
Great hotel but just the room space is a bit small
Quality food