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Novotel Bangkok Platinum Pratunam

220 Petchaburi Road, Ratchathewi, Pratunam, Bangkok, Thailand 10400

Recent customer reviews

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Excellent

8.5

based on 4549 reviews

4000 reviews in English

Value for Money
8.2
Location
9.2
Staff Performance
8.6
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.6
Food/Dining
7.7
All reviews (4549)
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Xiao J. Couples Singapore, July 14, 2015
great location

platinum shopping is just a min away, great breakfast and central location
8
Great location as it's a walkable distance to palladium night market, pratunam market, centralworld etc. Breakfast variety is extensive and tastes great. Room size is normal but bed is not as comfortable as it looks like.
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Lay S. Couples Singapore, July 14, 2015
enjoyed our stay with friendly helpful staff.

clean, good service, good house keeping
10
Excellent. I didnt inform them about my husband birthday. They surprised him with a birthday cake when we got bk our room. Very attentive. Definitely will come bk.
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Wei H. Couples Malaysia, July 13, 2015
Great experience, satisfied

cleanliness, politeness of staff
8.3
Great, satified
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Hin Y. Solo travelers Singapore, July 13, 2015
Good Locatin

Free Tutu
7.7
The staff are friendly and helpful. The breakfast is very normal for a 4 Star Hotel. Very good location for Shopping and Central World is just round the corner. Few minutes walk to Big C Department store. Hotel provided TUTU to Siam Paragon for free. Quite disappointed is there is no bathtub in the room.
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Betty C. Groups Singapore, July 12, 2015
Aircon too strong

location , cleaniness and staff
7.7
Overall pleasant but the aircon was too cold and even after we lower the fan . It is still very cold. Suggest looking into the thermostat in the room .
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Audrey C. Business travelers Singapore, July 12, 2015
Business trip

Location of the hotel, comfort of the room, friendly staffs
7.7
Very clean hotel with very helpful staffs.
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Chua J. Groups Singapore, July 11, 2015
Best location, best service staff, new design

Location, Service , Breakfast
9.7
Best location, best service staff, new design . Impressed by the service staff. The breakfast is really good . Location is really so accessible to shopping area. Lobby reception is link to the shopping mall downstairs. Platinum mall is just downstairs. Just that Level 1 can be improved , setting is not so nice and the aircon is not cooling .
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Katherine T. Couples Malaysia, July 10, 2015
Strategic location, friendly staffs

Free upgrade to excutive room, wide variety of breakfast good location
9.7
Comfortable, safe
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Inawati K. Families with young children Indonesia, July 7, 2015
great location

location, cleanliness, staff
7.7
Overall great stay
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Law H. Business travelers Singapore, July 6, 2015
after stay review

service, room comfort and location
8
Excellence. I will be back here again for my next trip. Staffs are professional and courteous.
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