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Excellent 8.5
Based on 4670 reviews

Recent customer comments

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based on 4670 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.0
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.2
  • Food/Dining 7.7

Wai C.
Hong Kong
September 14, 2015
Fair value of price
Nice breakfast and perfect locations

September 14, 2015
very good.
Novetel hotel

Justin F.
September 13, 2015
Good location and friendly staff
Good location & friendly staff
Overall it was a great hotel stay experience for me because of its strategic location. It would be better if they have a smoking room as an option ^^

Heren P.
September 12, 2015
Great hotel, good location
Location, clean & polite staff

John T.
September 12, 2015
Rooms small, No hygiene
For shoppers location is good
First the room is very small and if you're booked by agoda it any other methods you'll not get a good room. Next, at the breakfast place, food is good with quite a full spread if items to eat but the staffs look at you differently when they allocate a place for you to sit. Last but not least, this is the most disgusting sight of the hotel. The staffs at the breakfast place clears the table after the guests finish by conveniently sweaping the dirt and rubbish onto the floor instead of clearing it properly as i witnessed the whole episode and totally no hygiene at all. Felt like staying in a class 2/3 hotel and eating at a food court.

sally Y.
September 11, 2015
Satisfaction Stay
Staff is friendly, rooms are clean and near to shopping area
The stay was satisfied with few points to be improve like the kids club, breakfast selection and televisions channel selection

Lee K.
September 11, 2015
Unforgettable memory at novotel
Cleanliness , spacious room and nice
Very satisfied and location is good for shopping .

Irene L.
September 10, 2015
location, executive lounge, friendly bellboys
i am satisfied! thats all

Alice T.
September 10, 2015
Convenience for shopping but a bit far to bts
Shopping, massage and night market
The room is clean but the wifi is poor.

Benny W.
September 10, 2015
Great and good value
Room, cleanliness and location
Fantastic, shopping is just below, great location and wonderful people