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Excellent 8.5
Based on 4674 reviews

Recent customer comments

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based on 4674 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Staff Performance 8.6
  • Value for Money 8.1
  • Food/Dining 7.7

8.7 lam Y.
September 07, 2015
Always a preferred choice
Location, cleanliness & upkeep of hotel
Always my preferred choice of stay, price reasonable, prime location & good lobby environment. Being consecutively stayed in this hotel for 3 years now for my business trip.

8.3 Vincent T.
September 07, 2015
good location for shopping
good location for shopping & food. Staff are friendly also.
very happy & satisfied with the hotel stay. value for money, good location.

10 ken Y.
September 06, 2015
Great location with direct access to Fashion mall
best location, easy access to street food
pleasant, clean and convenient

8 yi L.
September 05, 2015
clean location
clean location comfortable
hotel is at a very good location. welly kept, clean, nice gym and pool. easy to access to anywhere.

9 Adrian P.
September 05, 2015
Good Location
Comfort, location, buffet breakfast

9.7 Timothy H.
September 04, 2015
Novotel Bangkok a winner in our books
Location. staff. Room
we stayed there for three days on our way to Phuket. we have a 1 year old and a 10 year old we stayed on the 27 floor next to the executive lounge. we had the drink and food package for the lounge and the food was ok, for the most part it changed a little the three days but went down to the restaurant or the last couple of days for breakfast as the choice was better as i understand they cant have the same amount of food up in the lounge but the girls were very helpful with what ever we needed. loved the shopping right under the hotel very good prices on the clothes compared to the other places like MBK MALL will go back again for the right price.

8.7 Qianru L.
September 04, 2015
Location, cleanliness, convenience
Will consider staying at Novotel Bkk again. V good location for shopping.

10 Muhammad R.
September 02, 2015
short stay but 2nd time stay..
location, comfort, clean
did a very short 4hrs stay at the hotel. arrived late in the evening due to flight delays. comfortable bed and pillows. manage to get a quick massage session nearby the hotel :)

8 Chye C.
August 31, 2015
Good location, Good customer service and comfy bed
Good location, Good customer service and comfy bed
Great location, Hotel and Bed room is clean, Comfy bed and staff was great.

6 Chee T.
August 30, 2015
Recent Stay at Novotel