arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.5
Based on 4670 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 4670 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.0
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Staff Performance 8.6
  • Value for Money 8.2
  • Food/Dining 7.7

8 Cindy O.
Malaysia
August 27, 2015
pleasant stay
comfortable , cleanliness , location
We have been staying novotel pratunam bangkok since 3 years ago. This trip is together with my family with elderly. There is some misunderstanding happened between the stay during first check in and 2nd day for breakfast. The communication was totally loss. I was a bit frustrated because I was expected in 4 stars hotel the staff English level should be able easily understand. Other than that, we are pleased with the stay there.

2 zainal I.
Singapore
August 26, 2015
Fantastic view
The polite staffs, the room view and the pool.

9.7 Emily L.
Singapore
August 26, 2015
Awesome hotel
Location, value for money, service
This is my many times returning to this hotel whenever I am in BKK. I love the stay here because of the strategic location, convenience and the service here! I will come back here anytime.

8 Khoo Y.
Singapore
August 26, 2015
Great Stay
Location

8 Khoo Y.
Singapore
August 26, 2015
Great Stay
Location

9.7 Kwee O.
Singapore
August 25, 2015
Wonderful Stay
Location, service, cleaniness
Good. Wonderful experience with Novotel. Upon my arrival at the hotel, I was greeted by the staff by my name and escorted to the reception for check in. My bags were handed over to them and was already in my room before I entered. Very good service.

10 Khaled S.
Bahrain
August 24, 2015
good
gooood
Gooooood

10 William C.
Singapore
August 23, 2015
Fantastic Hotel
good location, clean & comfortable room and friendly & helpful staff

6.7 Ronara R.
Cambodia
August 23, 2015
seem ok ok
location room and breakfast
everything is ok. 0

6 Ronara R.
Cambodia
August 23, 2015
Everything is ok. Premier Lounge staffs seem lazy
location room and breakafst
everything is ok.