Back to hotel info

Excellent 8.5
Based on 4781 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 4781 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 7.7

Teow G. from Singapore
Couples
Stayed 2 nights in September 2015
Good good good
Shopping, staff , night maket
Shopping , shopping , shopping , shopping shopping shopping , shopping ,shopping
Reviewed October 02, 2015

kar Y. from Malaysia
Couples
Stayed 2 nights in January 2015
Location
clean. Comfort . Location good
Is good. Just the breakfast not nice.
Reviewed October 02, 2015

Qingwen H. from Singapore
Families with young children
Stayed 4 nights in September 2015
So clean and central
Bright lighting central clean
My stay was superb,will stay back same hotel when return
Reviewed October 01, 2015

Kimberley L. from Singapore
Couples
Stayed 3 nights in September 2015
Fantastic stay
Location, staff , cleanliness
Fantastic stay. Right smack in shopping areas. Beside hotel is platinum mall, opposite is Amari watergate where you can tailor shirts and suits. Central world is within walking distance as well.
Reviewed October 01, 2015

FLORENCE C. from Brunei Darussalam
Groups
Stayed 6 nights in September 2015
Good stay but heavy traffic
Comfort, Clean & Cozy
Average room size with reasonable bathroom. Good shower pressure. Air-conditioners in both our rooms experienced technical problems, either too cold or warm. Responsive staff by helping us to call a house Doctor quickly. Rooms need to be ready timely to avoid guests keep on waiting. Also rooms need to be cleaned thoroughly. Location is ok except heavy traffic during peak hours.
Reviewed October 01, 2015

FLORENCE C. from Brunei Darussalam
Groups
Stayed 6 nights in September 2015
Good stay but heavy traffic
Clean, Comfortable & Cozy
Average room size with reasonable bathroom. Good shower pressure. Air-conditioners in our both rooms e
Reviewed October 01, 2015

Rong N. from Singapore
Couples
Stayed 3 nights in September 2015
Convienent, clean with absolute high standard
The location of the hotel, simply just a few step away from the shopping paradise and food.
24hours customers service at the lobby awaiting for your assistance. It would be great if the hotel could provide a map for the tourist when they request for the nearby shopping center, train station or attraction.
Reviewed October 01, 2015

vanessa Y. from Singapore
Couples
Stayed 4 nights in September 2015
Wonderful stay at novotel Platinum!!
High floor, comfortable, good location
Wonderful. I liked the service of KC (level 24 platinum lounge) and mark (level 6)
Reviewed September 30, 2015

Weng T. from Macau
Solo travelers
Stayed 2 nights in September 2015
Good
Good location
Reviewed September 29, 2015

Koh G. from Singapore
Couples
Stayed 4 nights in September 2015
Convenient and accessible
Close to shopping, easy to get cab, close to food
My stay at Novotel BKK is excellent. It overlooks the whole district. The room is spacious and clean. The gym at the hotel has many machines and provides a good view
Reviewed September 29, 2015