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Novotel Bangkok Platinum Pratunam

220 Petchaburi Road, Ratchathewi, Pratunam, Bangkok, Thailand 10400

Recent customer reviews

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Excellent

8.5

based on 4562 reviews

4014 reviews in English

Value for Money
8.2
Location
9.2
Staff Performance
8.6
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.6
Food/Dining
7.7
All reviews (4562)
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Samantha L. Couples Singapore, May 13, 2015
Good Breakfast and Comfy stay

Breakfast, Helpful staff, Free tuktuk
9.3
Staff were very helpful and go all out with any queries we had. Room was comfy with nice design. The breakfast buffet had alot of variety and taste good. The free tuktuk service is very helpful to travel to Siam area as it is slightly far. The traffic jam can be really bad so be prepared to wait for the tuktuk to be back during peak hours.
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Phua C. Solo travelers Singapore, May 12, 2015
.

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8.7
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Yew W. Families with young children Malaysia, May 12, 2015
Perfect Location and Ever Helpful Staff

Location, Courteous, Cleanliness
9.7
It was a perfect 5 nights stayed. Should offer promotion rates for returning guests.
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Anisa L. Couples Singapore, May 11, 2015
Good location & pleasant stay

Comfortable bed, friendly staffs, terrific location
9.7
We were greeted by friendly staffs when we arrived at the hotel lobby and reception. They have a pillow menu whereby we can choose our preferred type of pillow. They provide with a free tuk tuk service to the nearby BTS stations and the location of the hotel is centralized. The room was really clean and we had a nice view from the room since we were given a room at the high floor. Will definitely come back to the same hotel if I were to visit Bangkok again.
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Cor Y. Solo travelers Malaysia, May 11, 2015
Nice Hotel at Good Location

Good location, clean and friendly
8
Overall very good.
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Barry R. Couples Australia, May 11, 2015
beautiful hotel

Location, breakfast, comfortable bed
10
This hotel is perfectly located for shopping and dining. Great food in the Platinum food court and also in Central World on the top floors. The rooms are quite luxurious and comfortable. The staff are also very helpful and courteous.
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Ivan Y. Couples Singapore, May 10, 2015
Clean, good location, comfortable, friendly stafd

Clean comfortable and friendly staffs
10
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Iris T. Families with young children Singapore, May 10, 2015
good location, just beside platinum mall

quiet, nice and big
10
the staffs are friendly and willing to help us to get a cab when we are rushing for morning flight
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Gina N. Couples Singapore, May 10, 2015
should have smoking and non smoking rooms.

cleanliness, service, convenient
8.7
Great... Should have shuttle service to and fro to the nearest BTS for those 1st day check in and last day check out customer.
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Li L. Groups Singapore, May 10, 2015
Pleasantly surprised at the good standard

Free tuk tuk service to nearby BTS. Clean room. Spacious room.
8.7
All staff were very polite. The room was spacious with 2 twin beds. The room and toilet were very clean. Nice view overseeing the junction. Very convenient as it is located just above Platinum Mall. Very happy with the free tuk tuk service which ply along a fixed route passing by the 2 nearby BTS stations. Only set back was we wanted to book the massage service. But the massage rooms were undergoing renovation and they offered to do the massage in our room which we did not want. Overall is very good experience. And very likely to stay there again!
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