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Excellent 8.5
Based on 4670 reviews

Recent customer comments

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Excellent



based on 4670 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.0
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Staff Performance 8.6
  • Value for Money 8.2
  • Food/Dining 7.7

8 joycelyn K.
Singapore
June 23, 2015
Good size room in a good location
Location, good room size and street food everywhere
Love the rooms, clean and new.

8.3 Kelly K.
Singapore
June 22, 2015
Excellent Location
Location
Great

8 Jee T.
Singapore
June 22, 2015
Great location & service
Great location. Excellent service and near to shopping area
Greeted with surprise birthday cake for my wife on the last day of our stay. Provide free Tuk Tuk ride to various shopping locations were a greet service to hotel guests.

7.3 min L.
Singapore
June 22, 2015
Great location, comfy rooms
location, clealiness, polite staff
I love the location of the hotel. It is directly next to platinum mall, and the hotel is linked to the mall at level 5, which is super convenient for shoppers. The staff of the hotel were very friendly and polite. The room was very comfortable and clean. One thing that made the stay a little less enjoyable was that the hotel phone keep ringing. The loud speakers of the phone keep turning on by itself in the night and it really interrupted our sleep. We called the front desk and they told us they'll end engineers up to check, but we waited for more than an hour nobody came up.It would be nice if the staff were more prompt on the servicing that guests need. Overall, it was a good stay.

8.7 Michelle Y.
Singapore
June 21, 2015
Great location good service
It is situated at the heart of the shopping malls.Rooms were spacious and staff are friendly.

8.3 Chin S.
Singapore
June 21, 2015
Good location and very convenient
Location, convenience and shopping
The check-in was very smooth. Hotel staff was very helpful.

8.7 siew E.
Singapore
June 21, 2015
Nice surrounding
Lounge at level 9 relaxing, bedroom view

3.7 Cheuk S.
Hong Kong
June 21, 2015
hotel
Location

9 Sang C.
Singapore
June 19, 2015
Friendly staff, clean rooms, free shuttle to BTS
Clean rooms, friendly staff, free Tuk Tuk to Paragon & Siam BTS station. Platinum Fashion Mall is just next door if you are into low-cost clothes. Great fitness centre & massage is excellent.
My wife & I stayed here for 3 nights. The room was very clean. The bathroom was spacious & well stocked with the toilet nicely separated by a frosted glass door. The king-size bed was very comfortable. Free wifi dropped intermittently though. Check-in & check-out were very smooth. Concierge was very friendly especially Mr Pong who was ever so willing to help. The swimming pool was a little small but the gym was spacious with equally spacious shower area. Gym opens from 6am so you can kick start your day with some great workout. The location is not so good for me as it is a 20-min walk to Siam BTS. Overall it was a comfortable stay.

7 Lee L.
Singapore
June 19, 2015
A bit too pricey
Close proximity to Platinum Mall makes shopping so convenient!