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Excellent 8.5
Based on 4794 reviews

Verified traveler reviews

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Excellent



based on 4794 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 7.7

Hew F. from Malaysia
Couples
Stayed one night in April 2015
Good location for Shopper
breakfast, comfy room, convenient
definitely will come back again
Reviewed July 21, 2015

Audrey C. from Singapore
Business travelers
Stayed 2 nights in July 2015
Business trip
Location of the hotel, comfort of the room, friendly staffs
Very clean hotel with very helpful staffs.
Reviewed July 20, 2015

Feng L. from Singapore
Solo travelers
Stayed 6 nights in July 2015
It's good!
Fantastic Location, friendly and helpful staff
Great
Reviewed July 20, 2015

terence K. from Singapore
Couples
Stayed 4 nights in July 2015
great location
1. location 2. staff 3. shopping
Overall it was awesome with the high floor room and staff during our check in. the massage in balance was good as well.
Reviewed July 19, 2015

WILLIAM W. from Indonesia
Families with young children
Stayed 3 nights in July 2014
Very Nice Hotel and Very Good location
Nice Food,Location and Room interior
Very Nice. I like it so much
Reviewed July 19, 2015

Montree B. from Thailand
Business travelers
Stayed 4 nights in July 2015
Traffic jam, few parking area
Traffic jam, few parking area
Reviewed July 19, 2015

Shi L. from Singapore
Groups
Stayed 5 nights in July 2015
Awesome vacation
Extremely comfortable rooms, linked conveniently to Platinum Mall and short distance to Siam Paragon
We had an amazing time staying in Novotel Bangkok Platinum Pratunam! Awesome service and warmth from all the hotel staff, especially the housekeepers and the concierge at the Ground level. There's a tuk tuk shuttle service to Siam Paragon too! Lastly, Platinum Mall, the shopping haven is conveniently located just beneath us. Love this hotel!
Reviewed July 19, 2015

Wei T. from Malaysia
Couples
Stayed 4 nights in July 2015
Great experience, satisfied
cleanliness, politeness of staff
Great, satified
Reviewed July 18, 2015

Leong C. from Singapore
Families with older children
Stayed 3 nights in April 2015
short trip
convenient, clean, friendly staffs
Reviewed July 17, 2015

Lay K. from Singapore
Couples
Stayed 5 nights in July 2015
enjoyed our stay with friendly helpful staff.
clean, good service, good house keeping
Excellent. I didnt inform them about my husband birthday. They surprised him with a birthday cake when we got bk our room. Very attentive. Definitely will come bk.
Reviewed July 16, 2015