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Excellent 8.5
Based on 4736 reviews

Recent customer comments

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Excellent



based on 4736 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 7.7

siew E.
Singapore
June 21, 2015
Nice surrounding
Lounge at level 9 relaxing, bedroom view

Cheuk S.
Hong Kong
June 21, 2015
hotel
Location

Sang C.
Singapore
June 19, 2015
Friendly staff, clean rooms, free shuttle to BTS
Clean rooms, friendly staff, free Tuk Tuk to Paragon & Siam BTS station. Platinum Fashion Mall is just next door if you are into low-cost clothes. Great fitness centre & massage is excellent.
My wife & I stayed here for 3 nights. The room was very clean. The bathroom was spacious & well stocked with the toilet nicely separated by a frosted glass door. The king-size bed was very comfortable. Free wifi dropped intermittently though. Check-in & check-out were very smooth. Concierge was very friendly especially Mr Pong who was ever so willing to help. The swimming pool was a little small but the gym was spacious with equally spacious shower area. Gym opens from 6am so you can kick start your day with some great workout. The location is not so good for me as it is a 20-min walk to Siam BTS. Overall it was a comfortable stay.

Lee L.
Singapore
June 19, 2015
A bit too pricey
Close proximity to Platinum Mall makes shopping so convenient!

Lieu J.
Malaysia
June 19, 2015
great hotel
near to shopping area
good

Wai K.
Singapore
June 19, 2015
Good value for money
-The location , -The breakfast , - The convenience
Novotel Platinum is certainly a good hotel to stay at as it offers the best value for money. Its location is superb as it is just an escalator away from Platinum Shopping Mall. The hotel also offers free tuk tuk shuttle to Central World and Siam Paragon. The buffet breakfast is simply the best I ever had. I will definitely stay in this hotel the next time I come.

Li L.
Singapore
June 18, 2015
Novotel platinum hotel
Staffs are friendlier than another nearby hotel that i have stayed before and there is free tuk tuk services just at the lobby ground floor. Breakfast buffet and location gd.
Nice and cosy. Location is very ideal, near centralworld and big c. Worth to stay at this hotel.

Bon N.
Singapore
June 18, 2015
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POH F.
Singapore
June 17, 2015
Pleased customer
Massage, location and value for money
Good location next to big wholesale mall plus free tuk tuk services.

Sally O.
Singapore
June 17, 2015
feedback
Platinum mall, tuk tuk service
The front desk service should be improved. At the front desk, we were told that our rooms will only available at 4 PM. When we returned, room keys was not ready and it took us another 15-20mins to collect the keys. Front desk should at least prepare the keys prior our return and not wait for our returns but overall stayed are still good.