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Excellent 8.5
Based on 4661 reviews

Recent customer comments

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Excellent



based on 4661 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.0
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Staff Performance 8.6
  • Value for Money 8.2
  • Food/Dining 7.7

8.7 Eunice T.
Singapore
May 20, 2015
Pleasant
The hotel is just next to Patinum Fashion Shopping Mall, 5 mins walk to Central World, and the Big C Super Center. Hotel also provides free Tuk Tuk service to Siam Paragon. Free Internet is a plus!
Our stay was great! Room is spacious, and bed is comfy. The AC in the room is very cold but we don't at all due to the hot weather in Bangkok. Breakfast is the same food everyday for all our 4 days stay. The service staff at the breakfast were very friendly, always smiling, very patience. On the whole it was a relaxing stay at Novotel Patinum.

9.3 Ng X.
Malaysia
May 20, 2015
Nice staff
The staff all very nice. .the location near all the shopping center and nice environment
Feeling very relax...room is standard...staff all nice

8.7 Wen P.
Singapore
May 18, 2015
Great location
Great location and complimentary tuk tuk service to nearby landmarks
Location was great, but the hot water shower was a little too cold for someone who prefer a hot shower even though it was turn to the max. Complimentary tuk tuk service to BTS and nearby landmarks was really nice. In house massages could be better. Given the prime location, would consider returning.

7 Alex U.
United States
May 17, 2015
Pricey for what you get
Location, Spa and Gym, Free Shuttle
Stayed for new years eve because it was located right next to the main celebration. The hotel itself is fine, but nothing special particularly when you consider the price of the room. Loved the spa and gym.

7 Hsiao L.
Singapore
May 17, 2015
Poor performance of concerige
Location, clean and spacious room and nice food
The concerige was not great as they gave incorrect info, like they gave us directions to china town and asiatic in the morning and yet never tell us that is not open in the morning n was two wasted trips!

9.7 Sharon Y.
Singapore
May 17, 2015
Good n close proximity to all areas
Staff friendly, next to platinum mall, clean hotel
Very good

9.7 Yew O.
Malaysia
May 16, 2015
Perfect Location and Ever Helpful Staff
Location, Courteous, Cleanliness
It was a perfect 5 nights stayed. Should offer promotion rates for returning guests.

9.3 Hock O.
Singapore
May 16, 2015
Enjoyable stay
Comfy bed, breakfast spread, helpful staff
Stayed for 4 nights and overall was a great stay. Staff were helpful, friendly and polite. Breakfast was good with great variety.

8.3 HENRY L.
Malaysia
May 15, 2015
great for shopping
Good Room,Friendly staff,Great Location
The hotel was located good location,convenient for those like to shopping . Platinum mall was beside this hotel. plenty of hawker food around.

7.7 Siu N.
Hong Kong
May 15, 2015
Perfect location, room a bit small
Location, shopping, reasonable price