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Excellent 8.5
Based on 4727 reviews

Recent customer comments

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Excellent



based on 4727 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 7.7

Yew O.
Malaysia
May 16, 2015
Perfect Location and Ever Helpful Staff
Location, Courteous, Cleanliness
It was a perfect 5 nights stayed. Should offer promotion rates for returning guests.

Hock O.
Singapore
May 16, 2015
Enjoyable stay
Comfy bed, breakfast spread, helpful staff
Stayed for 4 nights and overall was a great stay. Staff were helpful, friendly and polite. Breakfast was good with great variety.

HENRY L.
Malaysia
May 15, 2015
great for shopping
Good Room,Friendly staff,Great Location
The hotel was located good location,convenient for those like to shopping . Platinum mall was beside this hotel. plenty of hawker food around.

Siu N.
Hong Kong
May 15, 2015
Perfect location, room a bit small
Location, shopping, reasonable price

Janessa T.
Singapore
May 14, 2015
Excellent stay
Comfortable, clean, and convenient
Excellent team of staff. Room was nicely decorated when we arrive for our honeymoon. It very clean and quiet, and of course comfortable. The breakfast served although it the same food every morning, but they delicious. The team of staff at the coffeehouse attending to our need were very friendly. The concierge team were excellent. no language barrier to communicate the location we would like to go and ask for taxi service or to give us direction. Overall experience was excellent and memorable for our honeymoon.

Li A.
Singapore
May 14, 2015
Pleasantly surprised at the good standard
Free tuk tuk service to nearby BTS. Clean room. Spacious room.
All staff were very polite. The room was spacious with 2 twin beds. The room and toilet were very clean. Nice view overseeing the junction. Very convenient as it is located just above Platinum Mall. Very happy with the free tuk tuk service which ply along a fixed route passing by the 2 nearby BTS stations. Only set back was we wanted to book the massage service. But the massage rooms were undergoing renovation and they offered to do the massage in our room which we did not want. Overall is very good experience. And very likely to stay there again!

Samantha L.
Singapore
May 14, 2015
Good Breakfast and Comfy stay
Breakfast, Helpful staff, Free tuktuk
Staff were very helpful and go all out with any queries we had. Room was comfy with nice design. The breakfast buffet had alot of variety and taste good. The free tuktuk service is very helpful to travel to Siam area as it is slightly far. The traffic jam can be really bad so be prepared to wait for the tuktuk to be back during peak hours.

JIA L.
Malaysia
May 14, 2015
Great location
Location, clean, comfortable room
Everything was good except hotel tuk tuk service starts too late and ends too early (10am-8pm)

Xin L.
Singapore
May 14, 2015
Great stay. Perfect location
Room was clean and spacious. Excellent location as it is just next to the Platinum fashion mall. Buffet breakfast spread was great!
Very comfortable stay. My friends and I loved it. Very convenient location as malls were very nearby. Only wished that the free wifi was more stable rather than having to reconnect all the time.

Gina N.
Singapore
May 14, 2015
should have smoking and non smoking rooms.
cleanliness, service, convenient
Great... Should have shuttle service to and fro to the nearest BTS for those 1st day check in and last day check out customer.