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Excellent 8.5
Based on 4662 reviews

Recent customer comments

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based on 4662 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.0
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Staff Performance 8.6
  • Value for Money 8.2
  • Food/Dining 7.7

9 Eugene G.
April 28, 2015
Very pleasant stay. Third time staying here.
1. location is ideal (beside platinum mall) 2. Staff are very friendly and helpful 3. Value for money
This is my 3rd time staying at this hotel. Very pleasant experience. Suitable for groups, couples and family with young kids.

8 hilary F.
April 27, 2015
Great location to Platinum Mall shopping experienc
Location, location, location
It was ok as the hotel staff didn't really understand what we were requesting and didn't meet our request. Nevertheless it was ok overall but was better because of their convenient axxcess to Platinum

8.3 Atukoralage K.
Sri Lanka
April 26, 2015
nothing in mini bar , no tooth brush no body lotio
breakfirst, location, and comfortable
This hotel is ok , but there is nothing in mini bar. I wondered because this is a four star hotel , I thougt this happend because of we booked from agoda.and there was no tooth brush no body lotion as a 4 star hotel and thirdday no free water also ,

8.3 Ramesh H.
April 26, 2015
Good Staff
Staff very helpful

April 25, 2015
Excellent stay at Novotel Platinum Hotel
Location, price & customer service
Excellent stay at the Suite room on 23rd floor. Access to the premium lounge and the staff there are extraordinary great in customer service. Went there with my husband and 14 month old toddler. Friendly staff that entertained my ever energetic child. Room was large and spacious for my child to roam freely. Nice and friendly housekeeping staff. View from the room was great. Will definitely go back there again.

7.7 Ong M.
April 25, 2015
Good location
location, value for money,

9.3 Irene T.
April 24, 2015
Hotel with awesome location
Location room size beds
Was superb.. Cud not find anything to complain .. The beds were soft n comfy

9.7 TING T.
April 23, 2015
Fantastic stay with Novotel
Friendly, warm and surprise
Fantastic. Will like to stay again when I visit Bangkok

8 Clara T.
April 22, 2015
Food, location and services
I am happy staying there, will stay there again when I visit bangkok

9.7 Kua J.
April 22, 2015
Good location
Location, comfort, value
Great stay. Always been my choice whenever I visit Bangkok. Fantastic location, friendly staff, great variety of breakfast.