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Novotel Bangkok Platinum Pratunam

220 Petchaburi Road, Ratchathewi, Pratunam, Bangkok, Thailand 10400

Recent customer reviews

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Excellent

8.5

based on
4370 reviews

3844 reviews in English

Value for Money
8.2
Location
9.2
Staff Performance
8.6
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.6
Food/Dining
7.7
All reviews (4370)
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Rodney C. Groups Singapore, December 9, 2014
spacious rooms with excellent location

location, location, location
8
This is our 2nd time at Novotel Pratunum and we will definitely come back again! The location is superb; having many shopping areas at just a stone's throw away! Room is big, clean and spacious. The staff even helped us when we could not figure out the settings for our Thai Sim card that we bought. They helped contact the call centre to get instructions and was very nice about it. The hotel provides free WiFi so the staff could have ignored our request but they didn't! Can't wait to come back again for a truly enjoyable stay!
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Gabriella K. Groups Singapore, December 7, 2014
good

location, cleanliness, service
8.7
Satisfactory!!
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Goh C. Groups Singapore, December 6, 2014
Two thumba up!

Location, Comfort, Convenience
8.7
Excellent! The room is confortable, the staff are friendly, the location of the hotel is fantastic. Shopping is a joy since we are staying beside Platinum mall. It's a 5-15mins walk to other malls like Central World, Siam paragon, Siam Centre, Siam Discovery and Soam Square.
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Jean C. Families with young children Malaysia, December 6, 2014
Great trip!

Strategic location, helpful staffs and comfortable
9
The hotel stay was absolutely great! First, the location is very convenient. Bed is very comfortable. Staffs are very helpful in assisting us (they even refused to take tips unless you insist). The bellb
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Seah S. Families with young children Singapore, December 6, 2014
nice room

pool room space
8
comfty room with big corridor.
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Chin T. Couples China, December 6, 2014
Shopping & Convenient

1. Locate near platunam, convenient for those who want to shop around. 2. Other famous shopping mall are just walking distances. 3. Room are spacious enough.
7.7
Great and Enjoy it
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Michelle C. Families with young children Singapore, December 5, 2014
front line staffs

The bell boys were very friendly and informative. The location of the hotel is great. Rooms are very clean.
8.3
Upon the arrival, at the counters staffs were not friendly and sounded irritated by me asking more questions.
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Kheng Y. Couples Singapore, December 5, 2014
The most ideal location to stay for shoppers!

location and convenience, easy for cab drivers to find, centralised to most places. excellent service by staff, and very clean comfy rooms with wonderful beds that give a good nights rest
9.3
Excellent!!!!
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Boon S. Business travelers Singapore, December 5, 2014
location, food and comfortable.

location foods comfortable
8.3
Great stay... will be back.
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Sharifah S. Solo travelers Singapore, December 4, 2014
Pleasant experience

Pleasant staff, excellent location and clean
8.7
Great
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