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Excellent 8.5
Based on 4664 reviews

Recent customer comments

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based on 4664 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.0
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.2
  • Food/Dining 7.7

10 Jerome T.
April 01, 2015
Comfortable stay in Bangkok
Bed, shower heater and noise proofing
My stay was very comfortable with Novotel, shopping was a breeze

4.3 Elice N.
April 01, 2015
Not so good review
concerige call the cab for us.
I have left a bag of clothing in the hotel but will told cannot be found the next day. very upsetting. Lobby lighting is so dark, swimming pool is so small adn water look dirty. my hotel room shower room toiletries stands was spoil. we have to leave our shower bath gel on the floor!

8.7 Jia T.
March 31, 2015
Couples stay in bkk 4D3N
Location, Room facilities and room service
Great! Will definitely book this hotel for my next visit in bangkok

8 HO M.
March 31, 2015
Value for money. Excellent location
Value, location, food
Very happy

10 Yeo T.
March 31, 2015
Good location
Good service
Clean, good customer service and breakfast is good:)

9.3 Kor Q.
March 31, 2015
Novotel Stay
Breakfast, Location, Staff
Stay was pleasant. Staff were friendly. Wide variety of food provided for breakfast. Surrounded with shopping centers and food places.

9 Hui T.
March 30, 2015
Overall it is a good hotel
Hotel staff are very friendly and helpful. Room is nice. Location is good.
Nice to stay

10 Wen Y.
March 28, 2015
Best Hotel in Bangkok!
Location, Price and Cleanliness
2nd time staying here. it is the best hotel ever! worthwhile the amount we paid!

9.3 Alvin C.
March 28, 2015
Fantastic accomodation
Location is really convinent and not forgetting the wonderful food from Platinum Fashion Mall.
Location is really nothing much to say, my 5th time there and all along have been staying in this hotel. Cut to the chase, location is really good

9.7 NG H.
March 28, 2015
An oasis in the heart of Pratunam
Location, Friendly Staff, Cosy Room
Superb. Always a fan of it, and the way guests are being served, its a little under-rated for themselves to be called 4star. They deserves 4.5 stars at least.