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Excellent 8.5
Based on 4661 reviews

Recent customer comments

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based on 4661 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.0
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Staff Performance 8.6
  • Value for Money 8.2
  • Food/Dining 7.7

9.3 Chin A.
March 19, 2015
Worth the money
Location, bed and staff
The location is consider one of the best convenient place to shop, center spot for all shopping area. The decor, interior design was well done up too. Love it!

8 Terng G.
March 18, 2015
I have a wonderful stay. the location is the best
location, staffs are helpful,

8 Danny L.
March 17, 2015
Holiday trip
friendly staff, near shopping malls & free tuk tuk service
Great & nice stay. Highly recommended

9.7 jennifer F.
March 16, 2015
love this hotel!
location. staff. ambiance
Modern, new, good breakfast buffet, lunch buffet, very good thai massage, live music in the bar on the 9th floor, small pool but nicely set up, very friendly and accomodating staff, well equipped gym and perfect location. What you see in the pictures in agoda is what it really is. Reception/lobby is on the 6th floor and rooms 7th upwards. Platinum fashion mall is on the 2nd to 5th floor. Very easy acess. Across the main road is the famous pratanum market/night market - it is the narrow alley to get to baiyoke sky- where you can buy cheap good quality clothes (but be prepared because very hot, lots of people both local ad tourists). Wholesale price if you get 3 or more. Behind hotel, about 10min walk is the central plaza mall. Mid class brands so no haggling there. Its their biggest mall and you may sample the authentic thai food there. Since were scared to ride the taxi, this is the perfect location if you want to just stay in one place and walk around. (I arranged hotel pick up and drop off for minimal fee and booked 1 day tour) Oh, and starbucks and mcdonalds is on the ground floor for some quick fix. Sum it up, yes i do recommend this hotel and will defenitely go back.

9.7 Deasy J.
March 16, 2015
worth every penny
shuttle for siam paragon, clean and strategic location
one of the most strategic placed Hotel in Bangkok, walking distance to some malls, connected to platinum fashion mall, what else.... starbucks and mcDonalds on grounfloor, not mentioning bunch of street food nearby, and if its not enough, it provide a shuttle to siam paragon, the most exclusive shopping mall in Bangkok the room is spacious and very clean, and all staff are very friendly

9 Diana Y.
March 16, 2015
Good location, Clean but pricey
location super near Platinum. staff is friendly. room is clean
Overall pleasant experience. Just that the King size bed feels more like Queen sized. Price is expensive compared to other hotels in the same area, but guess is a tradeoff for the branding.

8 Jimmy L.
March 15, 2015
Great location, clean rooms, lots of Singaporeans
Convenient, shopping
It was great. Very clean room and polite staff.

8.3 Loe H.
March 15, 2015
review of Novotel Pratunam
next to great shopping mall, smiley & helpful staff, good location
feeling great though the price is a little steep for us

7.7 Linda L.
March 15, 2015
One of my favourite hotel
location, service and food
Overall is fine except house keeper forgotten to clean our used cups and glasses

10 Ren C.
March 15, 2015
Great service from every staff we interacted with
Great staff, accessible and great vibe!
Great service staff through reception to conceige and their waitresses! Each of you have done yourselves and your company proud. My friend left her iPad mini after our breakfast on day of checkout and their front desk of their restaurant kept a lookout for us. How do we know that? She was the one who guided us to our table earlier on and she came running over to us when we came back to hotel to collect our luggage after last min shopping to return the iPad to her!