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Excellent 8.5
Based on 4664 reviews

Recent customer comments

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based on 4664 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.0
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Staff Performance 8.6
  • Value for Money 8.2
  • Food/Dining 7.7

8 Kelestine T.
June 23, 2016
Awesome Location
Value for money given the location! It's at where all shopping is. Wide variety of breakfast buffet.

10 Boo S.
June 22, 2016
Shopping Paradise
Who needs Chachuchat when there is Platinum Mall. I was busy shopping then returned upstairs to download my loots then return to shop again. All in an air-conditioned environment. Food court was good. Hotel breakfast fantastic too.

8 Pheck L.
June 22, 2016
Great choice!
We are a family of seven and this is our second time staying with Novotel Platinum. We booked the executive level and were really pleased with the great service rendered. I even left my boy with them at the Premier Lounge so that I could do my shopping. The team looked after him well & we always had such great time having our break at the lounge.

7.6 TAI T.
June 22, 2016
Tan WL
Location is good and staff are friendly

8.8 ong E.
June 22, 2016
Good location
My first choice hotel in bangkok always!! Good service!!

7.2 pui L.
Hong Kong
June 21, 2016
Poor service
Everything is good, including the location and the environment. However the check in receptionists and the guys at the ground floor were very impolite. And the charges for calling taxi to airport was very expensive. It was a double price !

7.6 Bee L.
June 21, 2016
It will be better if there's sheltered link to nearest bts.

8 Angela S.
June 20, 2016
Satisfied guest
Location is good and staff are very friendly

June 19, 2016
Excellent Location with Fantastic Staff
The hotel is excellently located in the heart of the fashion shopping area with shops & stalls within a stone's throw of the hotel. The best part is it's directly connected to the Platinum shopping mall. The staff was friendly, courteous & helpful & I enjoyed my stay there. Will definitely go back to this hotel for my next trip to Bangkok.

10 Lee P.
June 19, 2016
Great location and surrounded by many malls. Will be back soon.