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Excellent 8.5
Based on 4781 reviews

Recent customer comments

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Excellent



based on 4781 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 7.7
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lyc J. from Indonesia
Couples
Stayed one night in August 2016
shoping area
enjoy stay at this hotel
Reviewed August 18, 2016

lyc J. from Indonesia
Couples
Stayed one night in August 2016
just one step for shoping
enjoy 3 night stay at this hotel
Reviewed August 18, 2016

Ng H. from Singapore
Couples
Stayed 4 nights in August 2016
Very nice hotel, clean and location is good!
With the new bridge, its easier to walk to nearby malls. Very clean n comfy room.
Reviewed August 18, 2016

Hiew C. from Malaysia
Couples
Stayed 2 nights in August 2016
Not good as expected
Wifi too slow, no tooth brush, no comb , aircon not cold enough.
Reviewed August 17, 2016

Mohamad R. from Singapore
Couples
Stayed 4 nights in August 2016
It's was an awesome stay over at Novotel Pratunam.
Me and wife were on honeymoon to Bangkok and we decide to have our stay at Novotel,Pratunam,Bangkok. We booked via Agoda and requested for Honeymoon special and as soon as we enter our room there was roses and a DIY bird on our bed. Not only that, after we went shopping, we came back to hotel on the later part of the day, the hotel surprise us with a cake. That's just awesome. Staff were extremely friendly and helpful. Hotel were clean and breakfast is scrumptious. Hotel were located at the heart of shopping area. Just a walking distance. The only minus point about the hotel is that, the Wifi is rather weak and slow. As a tourist, I think Wifi is rather important thus they should improved on that. Other than that, I would highly recommend for both families and couple to have their stay. I would rate a 8.9/10
Reviewed August 15, 2016

Meti H. from Indonesia
Families with young children
Stayed 2 nights in July 2016
Very good location
Everything is perfect
Reviewed August 13, 2016

Adeda T. from Singapore
Couples
Stayed 3 nights in August 2016
Great Location
Convenient location for shopping. Easy access to popular malls. Room size is spacious.
Reviewed August 13, 2016

Junjie Z. from Singapore
Families with young children
Stayed 3 nights in May 2016
Conveniently located above Platinum Shopping Mall
Novotel Platinum is located right above Platinum Shopping Mall. Food places are also within walking distance from the hotel. Would definitely recommend.
Reviewed August 12, 2016

Tai C. from Malaysia
Groups
Stayed 2 nights in August 2016
Nice !
Good! Expensive
Reviewed August 12, 2016

marlon P. from Philippines
Groups
Stayed one night in August 2016
Great hotel
I would like to commend all the staff in novotel platinum,most especially mr.kp he was very professional,friendly,very accomodating and also mr.a the bellboy he was honest and very nice to us.we really love to stay in novotel everytime we visit bangkok,its the best place to stay!!!
Reviewed August 11, 2016