Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Novotel Bangkok Platinum Pratunam

220 Petchaburi Road, Ratchathewi, Pratunam, Bangkok, Thailand 10400

Recent customer reviews

Filter by traveler type

 

Excellent

8.5

based on 4551 reviews

4002 reviews in English

Value for Money
8.2
Location
9.2
Staff Performance
8.6
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.6
Food/Dining
7.7
All reviews (4551)
Sort by:
Kyaw T. Families with young children Myanmar, April 28, 2016
Good
6
Hotel facilities are not match with 5 stars hotel
Report this review
Melissa B. Couples Singapore, April 27, 2016
2nd stay
6.7
2nd time putting up at this hotel. Will continue to do so on every year's vacation. Love the location, love the room, love everything about it.
Report this review
Ho T. Couples Singapore, April 26, 2016
The staff destroyed its 4 stars rating
3.7
The counter staff on checkout day was rude, saying things about customer right infront, that was rude, I pretended that I don't understand Thai, and that's when he an the other staff started trashing... He is not worth working in this hotel...
Report this review
Jesey L. Groups Malaysia, April 26, 2016
Facilities
4.3
If given a chance I prefer to stay in amari watergate with the same kind of price that I'm paying. Room is not as big as compare to other hotel with similar price. There is only one mirror in the washroom with no power plug. The light is so dim that make it so difficult for us to make up. No wifi at the ground floor. No privacy as the lift do not require access card to enter to the guest rooms. We tried the hotel massage and the service is so bad and the massageurs is not professionals at all with the price we are paying. The only plus point is location.
Report this review
Siew J. Couples Singapore, April 24, 2016
Near to shopping area
4.7
The hotel is located next to Platinum mall. Also, the breakfast spread is good.
Report this review
Tricia L. Groups Singapore, April 24, 2016
Comfortable room
5.3
Everything is good except is time for them to change those bath towel. It looked quite worn out already.
Report this review
Pau L. Solo travelers Malaysia, April 22, 2016
Good location
4.3
Everything is good !
Report this review
Jacline K. Couples Singapore, April 21, 2016
Perfect location in platinum and big rooms
6.7
The concerige and front desk give excellent service. The duty manager ( young and fair gentlemen) is very hospitable and accommodating to our request. The concerige staff remember us everytime we returned on a visit. Only the breakfast was Abit boring and limited. Nevertheless, I feel safe staying in this Hotel.
Report this review
Sin Y. Business travelers Hong Kong, April 21, 2016
Perfect location
6.3
10 mins walk to airport link station Chicken rice across the road 10 mins walk to Centra World and Big C!
Report this review
Ang L. Business travelers Malaysia, April 21, 2016
Good and clean
5.7
Cozy environment
Report this review
1 - 10 of 4002 reviews Next page
Novotel Bangkok Platinum Pratunam Bangkok - ExteriorNovotel Bangkok Platinum Pratunam Bangkok - Kid’s clubNovotel Bangkok Platinum Pratunam Bangkok - ShopsNovotel Bangkok Platinum Pratunam Bangkok - BathroomNovotel Bangkok Platinum Pratunam Bangkok - Guest RoomNovotel Bangkok Platinum Pratunam Bangkok - RestaurantNovotel Bangkok Platinum Pratunam Bangkok - Fitness RoomNovotel Bangkok Platinum Pratunam Bangkok - Swimming PoolNovotel Bangkok Platinum Pratunam Bangkok - Kid’s clubNovotel Bangkok Platinum Pratunam Bangkok - RestaurantNovotel Bangkok Platinum Pratunam Bangkok - Pub/LoungeNovotel Bangkok Platinum Pratunam Bangkok - RestaurantNovotel Bangkok Platinum Pratunam Bangkok - Meeting RoomNovotel Bangkok Platinum Pratunam Bangkok - Meeting RoomNovotel Bangkok Platinum Pratunam Bangkok - Meeting RoomNovotel Bangkok Platinum Pratunam Bangkok - InteriorNovotel Bangkok Platinum Pratunam Bangkok - Guest RoomNovotel Bangkok Platinum Pratunam Bangkok - Business CenterNovotel Bangkok Platinum Pratunam Bangkok - Kid’s clubNovotel Bangkok Platinum Pratunam Bangkok - ExteriorNovotel Bangkok Platinum Pratunam Bangkok - Guest RoomNovotel Bangkok Platinum Pratunam Bangkok - ReceptionNovotel Bangkok Platinum Pratunam Bangkok - RestaurantNovotel Bangkok Platinum Pratunam Bangkok - ReceptionNovotel Bangkok Platinum Pratunam Bangkok - RestaurantNovotel Bangkok Platinum Pratunam Bangkok - Guest RoomNovotel Bangkok Platinum Pratunam Bangkok - RestaurantNovotel Bangkok Platinum Pratunam Bangkok - Meeting RoomNovotel Bangkok Platinum Pratunam Bangkok - Meeting RoomNovotel Bangkok Platinum Pratunam Bangkok - Meeting RoomNovotel Bangkok Platinum Pratunam Bangkok - RestaurantNovotel Bangkok Platinum Pratunam Bangkok - ReceptionNovotel Bangkok Platinum Pratunam Bangkok - Pub/LoungeNovotel Bangkok Platinum Pratunam Bangkok - Fitness RoomNovotel Bangkok Platinum Pratunam Bangkok - Swimming PoolNovotel Bangkok Platinum Pratunam Bangkok - RestaurantNovotel Bangkok Platinum Pratunam Bangkok - Guest RoomNovotel Bangkok Platinum Pratunam Bangkok - Guest RoomNovotel Bangkok Platinum Pratunam Bangkok - InteriorNovotel Bangkok Platinum Pratunam Bangkok - Meeting RoomNovotel Bangkok Platinum Pratunam Bangkok - Pub/LoungeNovotel Bangkok Platinum Pratunam Bangkok - RestaurantNovotel Bangkok Platinum Pratunam Bangkok - Guest RoomNovotel Bangkok Platinum Pratunam Bangkok - BathroomNovotel Bangkok Platinum Pratunam Bangkok - Guest RoomNovotel Bangkok Platinum Pratunam Bangkok - InteriorNovotel Bangkok Platinum Pratunam Bangkok - InteriorNovotel Bangkok Platinum Pratunam Bangkok - RestaurantNovotel Bangkok Platinum Pratunam Bangkok - Business CenterNovotel Bangkok Platinum Pratunam Bangkok - LobbyNovotel Bangkok Platinum Pratunam Bangkok - ReceptionNovotel Bangkok Platinum Pratunam Bangkok - Changing roomNovotel Bangkok Platinum Pratunam Bangkok - EntranceNovotel Bangkok Platinum Pratunam Bangkok - Meeting RoomNovotel Bangkok Platinum Pratunam Bangkok - BuildingNovotel Bangkok Platinum Pratunam Bangkok - BuildingNovotel Bangkok Platinum Pratunam Bangkok - Platinum LougeNovotel Bangkok Platinum Pratunam Bangkok - ViewNovotel Bangkok Platinum Pratunam Bangkok - RestaurantNovotel Bangkok Platinum Pratunam Bangkok - RestaurantNovotel Bangkok Platinum Pratunam Bangkok - The Platinum FashionmallNovotel Bangkok Platinum Pratunam Bangkok - ExteriorNovotel Bangkok Platinum Pratunam Bangkok - Swimming PoolNovotel Bangkok Platinum Pratunam Bangkok - BAR9, Chill Out With A View


Agoda is part of The Priceline Group, the world leader in online travel & related services.

AS-AGWEB-3A07