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Novotel Bangkok Platinum Pratunam

220 Petchaburi Road, Ratchathewi, Pratunam, Bangkok, Thailand 10400

Recent customer reviews

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Excellent

8.5

based on 642 reviews

4002 reviews in English

Value for Money
8.3
Location
9.2
Staff Performance
8.6
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.6
Food/Dining
7.8
Families with young children (642)
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Kyaw T. Families with young children Myanmar, April 28, 2016
Good
6
Hotel facilities are not match with 5 stars hotel
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Myint K. Families with young children Myanmar, April 17, 2016
Great location and free tuk tuk service
6
Need I say more? This was the best stay I have had in Bangkok! International Breakfast was delicious! Sauces were readily available ! Wide variety of street food to choose from! Malls everywhere, transport was readily available! And I especially appreciate how the lobby staffs were always so sincere and helpful in providing directions and most cost saving transportation to choose from! Excellent service and great smiles! Truly deserving for its exceptional reputation ! Great job
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Myint K. Families with young children Myanmar, April 17, 2016
Great view! Buzzling location!
6
Delicious breakfast, prompt service rendered by ground staff and reception staff, even housekeeping staff arrived promptly to our request. Within walking distance to malls and supermarket! And opposite pratunam market and beside platinum mall. Overall a great stay!
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Abrial L. Families with young children Singapore, April 15, 2016
Great location and accommodative staff
5.3
Very good experience with this hotel this time round and staff has been extremely accommodative with early check in and late check out
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Shui H. Families with young children Malaysia, April 9, 2016
Comfortable
5.3
Friendly staff & responsibility
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Lum Z. Families with young children Singapore, April 8, 2016
improvement
5
The dirty is slightly dusty.there is no bottle opener in the room and they only have 1 in the whole entire hotel so everytime you need to use,have to call for room service.there should be some flowers or plants to brighten the room.there r no improvements in their spa at all since my last complaint last year. Very happy with the complimentart birthday from the hotel but abit boring as everytime is the same cake flavour.
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Suen Y. Families with young children Singapore, April 5, 2016
Great accomodation that us easily accessible
5.7
Great accomodation that us easily accessible
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Choong E. Families with young children Singapore, April 4, 2016
Excellent
5.7
Overall is good n especially convenient
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Kevin W. Families with young children Canada, April 4, 2016
Quite Good for kids
6
Great location, close to CentralWorld and Paragon giant malls with good shopping and dining. Also very close to BTS and Water taxi. There's a bunch of funky food trucks out front of the hotel and free parking is provided. Staff is friendly, and theres an OK pool, with a kids pool and a kids room with a ball pit and an xbox 360.
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Marilyn C. Families with young children Singapore, March 26, 2016
Corner room but spacious enough for family
5
We chose this hotel as I wanted to shop at Platinum Mall and since I have a young kid, I wanted us to have something to do in case of bad weather (hotel lobby is connected to the mall). A lot of shopping and food choices for the whole family at this area, with the nearby Central World and Big C. If shopping is not your cup of tea, a hotel near to BTS will be much better for family with young kids, as traffic is terrible in BKK and even if a cab driver wants to take you (many will shake their heads when they hear Pratunam, or quote sky high prices), you waste precious holiday time in a jam. The hotel provides free tuk tuk service to nearby locations though and we used it to get to Siam Paragon. Easy and convenient but a long ride in the traffic jam even during off peak hour. Hotel was very clean, and service was great. Wonderful location for hardcore Platinum mall shoppers.
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