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Novotel Bangkok Platinum Pratunam

220 Petchaburi Road, Ratchathewi, Pratunam, Bangkok, Thailand 10400

Recent customer reviews

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Excellent

8.5

based on
397 reviews

3845 reviews in English

Value for Money
8.1
Location
9.2
Staff Performance
8.6
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.6
Food/Dining
7.5
Families with older children (397)
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Wei S. Families with older children Singapore, January 24, 2016
Decent value

- Good location in shopping area. - Good service from staff.
8.7
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Soo W. Families with older children Malaysia, January 11, 2016
Nice location and very comfortable

location, comfort, service
8.7
Location is very good, directly above new wing of platinum mall and able to access the mall from hotel lobby. Staffs are very attentive. Concierge staffs even make the initiative to arrange for taxis and make sure they charge by meter though some unscrupulous taxi drivers refuse to after driving off a distance from the hotel. Complimentary water is provided and room service responded to our requests in lightning speed. Very comfortable bed, quiet and spacious room.
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Hwa C. Families with older children Malaysia, December 31, 2015
good location

spacious room, strategic location and great service
8
Great
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Tracy O. Families with older children Singapore, December 22, 2015
Fantastic Customer Service

All hotel staff was absolutely extremely helpful and friendly.
9
Hotel room and the bathroom could be brighter. Overall hotel room is clean and comfy. Hotel location is fantastic very close to all Malls.
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Kang K. Families with older children Singapore, December 17, 2015
Room comfort and Good Location

Good Location, Room is comfortable and staff performance is good
9.3
This is my first time staying at Novotel Bangkok Platinum Pratunam with my families of 11 pax. The location is next to the shopping mall. The room is comfortable and the staff performance is good. Too bad the shopping mall closed at 8pm and we need to rush the shopping. I will still do the booking for next visit.
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Sylvia W. Families with older children Singapore, December 17, 2015
overall experience is average

nothing fantastic to talk about.
5.7
Average
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Boon C. Families with older children Thailand, December 14, 2015
Hotel for shopping holidays in BKK

Location, location and great staff.
8.7
Overall experience is great. With better pillows and silky bedding , it will complete the circle of perfection.
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Qiu Y. Families with older children Singapore, December 14, 2015
Comfortable and clean

Convenient, clean and friendly staff
8
We have stayed at Novotel Platinum a few times as it is conveniently located at the shopping district. The room is clean and the bed is comfortable. It is definitely recommended for couple and families with young children.
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Tan C. Families with older children Singapore, November 28, 2015
GOOD STAY

location, clean, helpful bellman
7.7
Good and clean, but room is small for family. Great location for value shopping and dinning with family.
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Eric L. Families with older children Singapore, November 27, 2015
Superb Location

Best location, comfortable room
7.3
Hotel staffs are a little inefficient. Hotel location is superb with it linked to Starbucks, Mcdonalds and Platinum shopping center.
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