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Recent customer comments

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All reviews (3146)

Business travelers (757)

Couples (1052)

Solo travelers (613)

Families with young children (256)

Families with older children (170)

Groups (298)

Excellent
8.4
based on 3146 reviews
Hotel Condition/Cleanliness
8.8
Facilities
8.2
Location
9.0
Room Comfort/Standard
8.5
Staff Performance
8.6
Value for Money
8.1
Food/Dining
7.5

10 petula R.
India
May 14, 2016
Wonderful Service and hospitality!
We had a wonderful stay at Novotel Ploenchit- we were given fantastic room service, dining, pleasant and very efficient staff (Ms Jenny) and had an overall wonderful time! Thank you Novotel

5.6 He L.
China
May 08, 2016
Need improvement
My husband fell sick because of the food

10 joseph J.
United States of America
May 07, 2016
Great place
Always stay here. Great staff convenient love this place.

10 Nguyen K.
Vietnam
May 05, 2016
Everything is good
Service quality is good and valued for money

9.6 Pawin P.
Thailand
May 07, 2016
2may2016
No

9.2 Malik C.
Sri Lanka
May 03, 2016
satisfied
good stay

10 Mabel M.
Canada
May 04, 2016
Great stay and location
The staff was very friendly and very promt and accomdating. The location is great within walking distance to the BTS

8.4 So T.
Hong Kong
May 08, 2016
nice swimming pool, staff are all very friendy as
BTS is nearby, it is very convenience for all the traveler. 1 mins to BTS station. Swimming pool have nice view.staff are very nice.

8.8 Horrie P.
Australia
May 03, 2016
Third Stay - Very Pleased - Still Great Value
This hotel offers accommodation of a high standard yet still great value for money. Rooms are large, very clean and with a modern fresh décor. I had a Superior King room on the 20th floor which was quiet from the noisy traffic below and had spectacular views over the city. Room presented very clean and housekeeping was very good. Top location. BTS outside front entrance. Front Desk staff and concierge staff attentive and willing to help. Check in and out was quick. However front desk staff did not book taxi to airport for me when requested first time so I had to follow up which I do as a matter of course anyway. Good variety of food for breakfast in pleasant restaurant. Great stay overall. Would highly recommend this hotel.

10 Karen Y.
China
May 03, 2016
nice staff, close to BTS station and its clean
We had a wonderful time at the Novotel Ploenchit, The staff and service was excellent. We appreciate the excellent service. its very accessible as the BTS just right in front of the hotel.