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Excellent 8.3
Based on 5737 reviews

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based on 5737 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.2
  • Location 9.3
  • Room Comfort/Standard 8.5
  • Service 8.3
  • Value for Money 7.2
  • Food/Dining 7.8

Wen-Chih H.
September 11, 2014
Great Airport Hotel
Location, Room Cleanliness, Shuttle Bus to Airport
It's your typical airport hotel, and one that's very well executed. The general feeling is spacious with a big hall, rooms are clean, amenities well equipped. There's a shuttle bus to the airport every 15 minutes in the morning and 30 minutes thereafter, so if you are taking a morning flight out, it is very convenient.

Gilles B.
September 11, 2014
Perfectly located at the airport
Not needed to take a taxi, nice restaurants, comfortable room

Arkadi K.
September 11, 2014
Very nice hotel close to the airport
Location, facilities, comfort
It was a short transit stopover, but confort and location made the rest of the trip so much easier.

Karen E.
United Kingdom
September 11, 2014
Comfortable airport hotel
location, room size and quick room service
Good airport hotel. Was clean and no noise. Prompt shuttle service.

Jane U.
September 11, 2014
Friendliness, convenience to airport, cleainess
Awesome, wish we could of stayed longer

Siree F.
United States
September 10, 2014
Great hotel!
Pool, restaurant and service
A great place to relax before or after a long international flight! Easy transfers, 24 hour dining for jet lagged travelers and a great pool, spa, gym and business center...anything you might need to either settle in when you arrive in Thailand or a lovely last night stay if you are leaving. We enjoyed our stay here very much!

Tom M.
United Kingdom
September 10, 2014
Too much to pay for no wifi and a blocked toilet
location, location, location
Just not worth the stupidly high price. I expect Novotel to be a good chain, but we suffered a blocked toilet and the Wifi / internet access actually cost money. This was the most expensive hotel we stayed in in Thailand yet it charged for Wifi – a ridiculous, unprofessional joke. Pathetic.

John D.
September 10, 2014
Novotel Bangkok Airport
proximity to airport
Very expensive, Wifi was an additional charge

timothy E.
United Kingdom
September 10, 2014
I"A case of the drabs"
Location, location, and location.
Expensive. Disappointing. Furniture in the room was old, "business hotel" style, with chipped and scuffed surfaces. Stained carpet. Window was smeared and hadn't been cleaned for some time. Basically charmless. Pool in need of a re-fit - rusty fittings, worn loungers. Dull and lifeless Thai garden. Lots of empty boarded-up shops in shopping area - down-at-heel feel to the place. Fantastic location. Staff okay but nothing special. Good food. If this standard of room was in another hotel away somewhere in the depths of Bangkok, you'd pay about half what they charge here. And still feel a little ripped off.

juile M.
United Kingdom
September 10, 2014
Good for business people
Room size. Clean. Large bathroom
Good service, good sized rooms, location brilliant. No Internet and room service menu very pricey. Not value for money for Bangkok.