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Excellent 8.3
Based on 5694 reviews

Recent customer comments

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based on 5694 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.2
  • Location 9.3
  • Room Comfort/Standard 8.5
  • Service 8.3
  • Value for Money 7.2
  • Food/Dining 7.8

Pui P.
Hong Kong
July 06, 2016
Generally it's ok but disappointed for the breakfast!!
The breakfast was having very limited choices!!! Juices always not refill even after you told the staff. The high chair was oily and sticky! The chairs and table are dirty but the occupancy of the breakfast was not full so it was really disappointing! But something I really want to praise is the willingness to help and friendliness of the recption are excellent!! The bell service especially when I check-out are exceptionally excellent because they are so detail minded that they knew I'm going to pick up my car at the airport so they told the driver to drop me at the arrival level and the driver are also very attentive and caring that he exactly drop me at the car pick up location points instead of just somewhere at the arrival hall. Thumb up for the bell service, driver and the receptionists!!

John C.
July 04, 2016
Great for short stay
Ideal for a short stay

martin C.
United States
July 04, 2016
very convenient

James C.
United States
July 01, 2016
Convenient and great value
This was selected because of it location adjacent to Bangkok Airport. It was much better than expected. It truly is a nice place to stay.

Philip B.
July 01, 2016
Good airport hotel
Have stayed here many times - there is usual price premium for location ( which is great ) . Food and drinks in Square/ Sala Thai is overpriced and not of standard expected . However facilities good and staff pleasant , as usual

Charlotte B.
June 30, 2016
Excellent staff
The staff were friendly and hospitable which was especially nice for me as I was travelling alone. The hotel was very well presented and the food and drinks were great.

Judith F.
United States
June 29, 2016
Excellent hotel
Excellent hotel with everything available one could possibly need. Free hotel/airport transfers. Extremely convenient.

Giovanni F.
June 29, 2016
Good airport hotel
Good airport hotel. Good rooms & facilities. Shuttle bus could be more frequent

Merche V.
United Kingdom
June 29, 2016
Great location
This is one of the few airport hotels that feels like a real resort, great swimming pool, spa, gardens, it's perfect for spending a day in transit, you would feel you are still or already on holidays!

Dana V.
United States
June 29, 2016
Excellent value