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Customers like this hotel for:
    Area recommended for:
  • shopping
  • restaurants
  • spas
    Distance to airport:
  • Hang Nadim Airport (12.4 Km)
    Customer comments:
  • "Cleanliness", "comfortable and big beds", "Friendly and helpful staff", "Good value for money"
    Top nearby attractions:
  • Batam Lucky Plaza (0.8 Km / 10 min walk)
  • Nagoya Hill Shopping Mall (1.3 Km / 16 min walk)
  • Ferry Terminal (1.7 Km / 21 min walk)
  • Waterfront City Ferry Terminal (10.0 Km)

Note: Distances are measured as a straight line.

Novotel Batam Hotel

Jalan Duyung Sei Jodoh, Nagoya, Batam Island, Indonesia (Show on map)

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"Good breakfast, massage and friendly..."

Ridzuan, Singapore November 15, 2015

Features of Novotel Batam Hotel

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • bar
  • business center
  • coffee shop
  • concierge
  • daily housekeeping
  • elevator
  • facilities for disabled guests
  • family room
  • fax machine
  • laundry service
  • luggage storage
  • meeting facilities
  • photocopying
  • printer
  • restaurant
  • room service
  • safety deposit boxes
  • shuttle service
  • smoking area
  • taxi service
  • wheelchair accessible

Sports and Recreation

  • billiards
  • fitness center
  • garden
  • indoor pool
  • massage
  • pool (kids)
  • sauna
  • spa


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Indonesian

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Hotel Description
Novotel Batam Hotel is a 4-Star hotel that suits both business and leisure travelers. Set in the center of...see more Novotel Batam Hotel is a 4-Star hotel that suits both business and leisure travelers. Set in the center of Batam's commercial area, the hotel is only 45 minutes from Singapore by ferry. Novotel Batam Hotel offers 244 comfortable rooms which are tastefully furnished. For business travelers, vast arrays of facilities are provided such as a business center, meeting rooms, Wi-Fi access, and a car park. Leisure facilities include a swimming pool, health center, sauna, and relaxation. The hotel also invites you to experience an enjoyable meal in The Square restaurant. Guests are able to choose various kinds of foods from breakfast to lunch, dinner, or a tasty little snack. Balanced choices and à la carte service are also provided 24 hours a day, or guests can opt for drinks in Mosaic Lounge. At Novotel Batam Hotel, you can count on enjoying a relaxing meal in a friendly and stylish setting.
Hotel Policies
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (1211)

Business travelers (217)

Couples (458)

Solo travelers (164)

Families with young children (123)

Families with older children (67)

Groups (182)

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Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1211)
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Ridzuan H. Couples
Singapore, November 22, 2015
Great Stay

Good breakfast, massage and friendly staff
I luv it. Hope to be back here again.
Feriyadi T. Solo travelers
Indonesia, November 15, 2015
Nice room n clean

pillow nice to sleep
Im verry enjoy
EN L. Couples
Taiwan, November 15, 2015

good locatoon, friendly staff, big room
i am happy with everything in the room except toothbrush are not provided. room is clean and spacious, however facility is not well maintain. jacuzzi is not working, changing room for swimming pool is so old and needs renovation. towel provided for swimimng is also with stains. locker key also something wrong, took me sometimes to open the locker. the floor in changing room have bunch of hair for two days, not enough cleaning stuff i guess. from changing room walk to the swimming pool need to climb the staircase also. but stuff is helpful and friendly, spa in the hotel also reasonable priced. need to take cab to anywhere cos no malls nearby, but still good location. going to nagoya hill shopping mall takes about rp$50,000 and to batam centre terminal about rp$80,000
Hui G. Couples
Malaysia, November 21, 2015
Not a bad choice, but there is better out there

Location, big room
The room and bed are big and cozy. But the jacuzzi is under maintanence during my stay. Their towel are stained and smelly just like those previous review. Overall the stays were acceptable.
Prisica L. Couples
Singapore, November 11, 2015
Cockroach in the Room

1. Convenient 2. Value for Money 3. Room Service food was good!
Benny I. Couples
Indonesia, November 07, 2015
Good Hotel and good variation of food

Very clean, good variation of food and excellent gardening environment
Very good hospitality
Leong T. Solo travelers
Singapore, November 02, 2015
Not so convinent

Taxi , near to immigration and quiet
No comments
M H. Groups
Singapore, November 03, 2015
Quite getaway

The location , Cleaniiness and friendly exposes staff
Such a awesome stay.I like the location very much not so busy and near to place of interest
koko C. Families with young children
Indonesia, October 26, 2015
nice hotel and great location

clean, food and massage
Chandrasekaran A. Couples
Singapore, October 26, 2015
Great hotel, good location, value for money.

Hotel rooms were great. Staff were attentive and helpful. Wonderful spa. Very good location. But breakfast was a let-down.
We were 2 couples visiting Novotel for the first time and the experience was a fantastic one. Rooms were really comfortable and great. The location of the hotel is especially good because it's easily accessible to the Harbourbay Ferry Terminal area as well as the Nagoya shopping belt. It's not noisy and staff are pretty attentive and helpful. Hotel is a bit dated but we gave no complains when everything is working so well within and most importantly clean and tidy. Downside is the limited spread for breakfast and slow to replenish dishes. Even eggs took quite long to be prepared. Besides this minor blip, everything else worked perfectly. Will definitely visit Novotel with the rest of my family for sure. Keep it up Novotel.

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