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Novotel Batam Hotel

Jalan Duyung Sei Jodoh, Nagoya, Batam Island, Indonesia (Show on map)

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Novotel Batam Hotel Batam Island - Spa Novotel Batam Hotel Batam Island - Guest Room Novotel Batam Hotel Batam Island - Guest Room
Area: Nagoya Number of Rooms: 244
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
1085 reviews

Value for Money
7.9
Location
7.5
Staff Performance
7.8
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.0
All reviews (1085)
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Mario G. Couples Philippines, August 9, 2014
Doesn't Meet My Expectation

Friendly Staff, they are very accomodating and always with a smile. Cleanliness, so far I find it the surroundings carpets , room are all clean and in place. Aircon, Internet so far all working.
6
Sad to say, the breakfast is a letdown, during check in I inquired regarding breakfast on what type of breakfast they have. The receptionist told me that its American Breakfast.. and to my delight I said to myself that we have choose the right hotel upon selecting some other hotels. Then came the next morning quite a bit of people that was 7am. We walk around the cafeteria and cant find the American Breakfast that they mentioned. No sausages, ham, bacon, cheese with limited pieces that I can count with my fingers. What they have are mostly local traditional food. Mi Goreng, Fried Rice, Kuning, porridge, Ikan Bilis etc. So I asked one of the staff, If this an american breakfast the he replied to me , Yeah this is. Oh my is this what you call American Breakfast? Food Services are very poor. Nobody was serving the coffee or tea. We have to get our own if we want to have a cup of coffee. This is the first time for me to have this lousy service. I beleive that some of the staff are on training and dont know the basic preparation and cleaning the tables. The mall nearby is big but empty nothing much to see or buy but the supermarket is good with lots of varieties. I wont be coming back at this hotel anymore. Where the surroundings is quite boring with no other activities to do. Swimming pool which is indoor is not appealing to me either.
Nur F. Couples Singapore, August 9, 2014
First Time Visiting - Overall OK

Free breakfast, hotel spa packages (cheap and good), swimming pool
8
It was my first visit to Novotel Batam Hotel. It was just a short 2D1N weekend getaway thus I do not really have much expectation. However, it was overall a great experience. The hotel room was clean. Breakfast was included in the booking although the breakfast spread could have been better. The hotel's spa packages were affordable and covers from head to toe. There was a pool in the hotel (if I am not wrong) however due to our short stay, we did not get to take a swim.
Steffi C. Groups Indonesia, August 4, 2014
old hotel but still in good condition

the location, comfortable room, clean
8
Nice and quite.
Chiam A. Groups Singapore, August 3, 2014
Value for $$!!

$100+ for business suite DEFINITELY great value ! Inclusive of 2 bathrooms, 1 huge living room, 1 huge bedroom with King size bed!!
10
Great great great!!
Jason L. Families with older children Singapore, August 3, 2014
Nice & Comfortable Hotel

Nice & comfortable room; friendly staff; convenient location
9.3
A staff (by the name of Merry) who served us at the reception counter was very helpful & always with a smiling face; cleanliness & condition of room was good; location of the hotel very convenient - near to Harbour Bay Ferry Terminal & Nagoya Hill Shopping Mall. The only problem we encountered was with the hotel room key card for my son's room. Upon check-in, he could not open the room door with the key card so he had to go down to the reception to get it replaced. The next morning, after eating breakfast, upon returning back to our rooms, my son again had problem opening his room door. Again he had to go down to the reception to change the key card, causing a lot of inconvenience & frustration, otherwise, the overall stay was a pleasant one.
Talluri V. Solo travelers India, August 3, 2014
Food was horrible

Location is near by ferry terminal,room is clean and good value for money
5
Wilson W. Solo travelers Singapore, August 3, 2014
5 stay hotel in batam

Clean, class and cheap
10
Best hotel in batam.
Hasan S. Solo travelers Indonesia, August 2, 2014
great value , friendly staff .

excellent clean room , good breakfast & friendly staff
9.3
great value
Muhammad A. Couples Singapore, July 31, 2014
An average hotel

not much we can do in this hotel..
5.3
A boring stay..all are average only..from room to staff..what we ask we didn't get..and lucky we remember about the deposit if not the staff will never tell u about ur deposit. .lucky before we took taxi we remember. .poor service. .
Eddy W. Solo travelers Indonesia, July 29, 2014
Great Hotel

Great Lobby Hotel clean room and nide dining
7.3
Great comfortoble and very nice hotel with big room , room is clean and nice also bathroom is clean and new breakfast is ver nice and restaurant is located in front of swimming pool staffs hotel very helpful and warm service lobby hotel is quite big and nice suitable for family hotel is surrounded by many is local restaurant and also behind the hotel you can see sunsent on the beach just walking few minutes connected with Ramada Hotel (one management) one of my favourite is nasi padang or melayu I recommend only for holiday trip and enjoy with family I will back to stay this hotel the price is cheap compare with fasility and location good luck

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Customer Reviews - Novotel Batam Hotel, Batam Island

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