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Novotel Batam Hotel

Jalan Duyung Sei Jodoh, Nagoya, Batam Island, Indonesia (Show on map)

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Novotel Batam Hotel Batam Island - Restaurant Novotel Batam Hotel Batam Island - Restaurant Novotel Batam Hotel Batam Island - Spa
Area: Nagoya Number of Rooms: 244
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
862 reviews

Value for Money
7.9
Location
7.4
Staff Performance
7.8
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.7
Food/Dining
7.0
All reviews (862)
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Christine L. Couples Singapore, October 7, 2012
Affordable hotel that's at a comfortable location

Location, service, beds, free wifi
7.7
Judging from the lobby of the hotel, I didn't expect much. However, the room surprised us with its space and comfort. It was clean (oh white squishy sheets) and everything was functioning well, with a safe box to boot. We were given a smoking room as the non-smoking ones were unavailable, but aside from an ashtray and cute matchbox, there were no hints of cigarette smoke. There was a dinner buffet at the restaurant, the food was reasonable. My companion wanted to give me more options - he allowed me to choose a main course for myself, and also took up a buffet option on my behalf. It was obvious I was the one digging up the buffet but the service staff closed an eye to it. If you're lucky you'd be serenaded by a group of guitar strumming happy faces. The swimming pool was nothing to look forward to. It was cold and too tiny for a good swim. I think it's a splash pool for families to take happy photos in. Extra points for the receptionist, she entertained all of our questions (some absurd ones) with a great smile. She volunteered information on the free wifi and the speed was reasonable. The hotel has got shuttle bus service to Nagoya Mall on fixed timings if you're craving for some A&W. There was also a splendid selection of koi in the pond, and the most delicate lotus flower I've ever seen. All in all, I'd say its a decent hotel to roll around in all day by Batam's standards :)
Sightseeing/Attractions Tip: Do not attempt to walk to the malls on your own. The roads are tightly built, the cars are wild, and whatever's by the side is not conducive for long-distance walking.
Suriawati M. Families with young children Singapore, September 16, 2012
Great location with good service

big room, superb location
8
we travelled with 3 young children (6yrs/4yrs/7mths). the room is spacious with big king size bed- enough for 5 of us!!. located just 3-5 minutes drive from the harbour bay terminal. very near to dc mall (free shuttle service) indoor pool which my children enjoy. very clean environment. will surely stay again at novotel if we visit batam. for taxi service, its abt to almost everywhere ard the nearby area.
Restaurant Tip: A lot of good seafood at Harbour Bay terminal area. You will be spoilt for choice.
Shine K. Solo travelers India, September 15, 2012
nice hotel near harbor bay

friendly staff
7.7
enjoyed stay at novotel batam, its just a walking distance fr harbor bay.
Goh T. Business travelers Singapore, September 13, 2012
Nice hotel

Location
6.3
very well located. the staffs are friendly. the rooms are cleaned everyday and i am happy with my stay here. will recommend this hotel to my friends in future. value for money !
Azizan A. Solo travelers Singapore, September 12, 2012
Awesome experience

Clean, Strong WIFI
9.7
The receptionists are well-versed in english and the hotel is very clean. The pub is a great place to relax with live band, and there is super strong wifi connection in the hotel rooms and public areas. awesome!! (:
Zehra H. Families with young children Singapore, September 10, 2012
Average Hotel

Breakfast
6.3
The 1st room that was given to us, had a very foul smell..we requested for a change & the 2nd room was better..Overall stay was average.
Jamila B. Families with older children Singapore, September 9, 2012
Lovely Hotel and service with a smile

Rooms
8.7
i really enjoyed my stay here. the customer service personnel were very courteous and checking in was a breeze. and they even held friday prayers at the basement of the hotel in on of the ballrooms, which was very convenient for my family! since we went as a group of 7 people we booked 3 rooms. they gave us one adjoining room. overall the experience was great experience. i will definitely consider this hotel on my next visit.
Nightlife Tip: please do not go to the disco at pacific palace hotel which is just opposite novotel hotel if you are not into loud loud music. i had a terrible headache!
Ng W. Business travelers Singapore, September 7, 2012
Lovely hotel with good service.

Location is near a shopping mall.
8
Always like this hotel though its just a one night stop over. The location is good and I like the quietness of the hotel's location. It doesn't have high floors but its expansive and quite a walk to the room. It could be better if they packaged breakfast together with the booking. Anyway the rooms are great and clean. Room service menu is also good.
Abdul H. Business travelers Indonesia, September 4, 2012
good service, nice room, food n clean

clean rooms and service with smile!!
9.7
I wish to stay a little longer, the staffs were nice and very helpful in our short visit.
Hilman H. Couples Singapore, September 4, 2012
Lovely Stay

Love the coziness of the room
9.7
for that kind of price. its an awesome place. a 10 mins walk from harborbay ferry terminal and a 20 mins walk to nagoya shopping mall, its a perfect location for short stay (shop n' dine).
Restaurant Tip: Take a walk along the streets towards Nagoya Shopping Mall. You might find food alot nicer and cheaper there

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Customer Reviews - Novotel Batam Hotel, Batam Island

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