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Excellent 8.2
Based on 279 reviews

Recent customer comments

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based on 279 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.7
  • Location 8.3
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 8.0
  • Food/Dining 7.6

Sharon C.
October 24, 2015
Value for money and good location next to station
Very convenient and next to central station that can arrive and depart to airport very convenient
Pleasant , staff are courteous and efficient

Wendy S.
October 24, 2015
Very comfortable & relaxing stay
1. Rooms clean & comfortable 2. Breakfast - had gluten free & almond milk available. 3. Healthy options available with room service.
I enjoyed my stay. The staff were helpful, & I was able to walk to Eagle St for dining & Queen St for shopping. Rooms were clean, comfortable & spacious. Really appreciated the availability of almond milk for breakfast.

Chinatsu C.
October 21, 2015
Ok. My room was fine but I couldn't get better pillows.

wayne O.
October 05, 2015
Location location location
Good hotel. Needs a refurbish in the bathrooms

Michael S.
September 22, 2015
No free wi-fi
Location, Price, Food
Not providing free Wi-Fi is pathetic for a supposed 4 star hotel

Elizabeth S.
September 20, 2015
my accomadation brisbane
service .cleanliness . food
our stay was enjoyable great hospitality great breakfast good food choices for all .

Frenky G.
September 19, 2015
nice room
nice room, nice place, nice hotel

Marina L.
September 14, 2015
comfort & location
location,comfortable & clean
Had a comfy stay at the Novotel.Stayed for 2 nights with friends.It was within the CBD so accessable by foot to al;l good restaurants & shopping.Could even walk to Southbank which had a great atmosphere. Loved my stay in Brissie.Will go back again.

araya R.
September 07, 2015

jennylou S.
August 24, 2015
Good location
They let us have late check out. Which was the best
enjoyed my overnight stay. So please that Novotel let me have a late check out which I can sleep in a bit. I didn't enjoy much of the breakfast. Overall it's a good hotel. Easy access to everything.