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Novotel Brussels Off Grand Place Hotel

120 Rue du Marche aux Herbes, Brussels City Center, Brussels, Belgium (Show on map)

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Formerly : Novotel Off Grand' Place
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Novotel Brussels Off Grand Place Hotel Brussels - Interior Novotel Brussels Off Grand Place Hotel Brussels - Bathroom Novotel Brussels Off Grand Place Hotel Brussels - Guest Room Novotel Brussels Off Grand Place Hotel Brussels - Guest Room Novotel Brussels Off Grand Place Hotel Brussels - Interior Novotel Brussels Off Grand Place Hotel Brussels - Guest Room Novotel Brussels Off Grand Place Hotel Brussels - Interior
Area: Brussels City Center Number of Rooms: 136
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
22 reviews

Value for Money
7.2
Location
9.2
Staff Performance
7.3
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.2
Food/Dining
6.0
Business travelers (22)
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Jennifer C. Business travelers United Kingdom, November 28, 2014
Great location but rooms a bit tired

Location. Staff and communal areas. Food.
7
Hotel is in a great location. 2 minutes from grand place and gare centrale. Communal areas (reception, restaurant, etc) all good. Breakfast was very acceptable. All staff were friendly and helpful. Good fast free wifi. The only let down was the bedroom - fairly spacious (but I had paid for a deluxe room - this turned out to be a family room) but pretty tired and dated. The decoration was in need of some attention and the bed was very average - as were the bedding and pillows. Not really very deluxe. That said, the shower was good. On the whole everything was good about this hotel except the bedrooms which need modernising and better beds/bedding.
Jan W. Business travelers Netherlands, November 23, 2014
Novotel Brussels Off Grand Place Hotel

location
7
Check in staff is not exactly very well coming. In the room the bed wasn't made properly. The hotel fitness is tiny as are its elevators. The 20 euro breakfast wasn't impressive and the female hotel staff that was cleaning the tables wears sloppy uniforms. Novotel in Brussels, off Grand Place, is all about location and not much else.
Oscar L. Business travelers Singapore, July 19, 2014
Great Location, Good Value, Reliable Service

Location, Value for Money
8
This hotel is not only walking distance from Grand Place, it was also next to the Central Station.. which made travelling so much easier. For a hotel so well located in the middle of a European city, the Capital of EU, it was good value for money as well. Breakfast was okay, although there was only 1 service staff when I was there... but there are other breakfast options nearby so that was not a big issue. Certainly would consider staying here again, on my next trip to Brussels
Yang Z. Business travelers China, June 22, 2014
Very good position.

position Price Service
8.3
Very nice , it's just around central station and the grand place
Zaki M. Business travelers Malaysia, February 6, 2014
an annual short stay

location, nearby restaurants, taxis
7.3
The stay was hassle free and pleasant as always. The room was clean and spacious. Again, the location and the price offered was just excellent.
Jason V. Business travelers Netherlands, February 3, 2014
Overpriced

Staff were all great
7.7
I had a good stay as the hotel is ideally situated in Brussels and the staff were very helpful, however, I was very disappointed at the executive room. The room was large but was very cheap looking and not as comfortable as one would expect for the price. It wasn't a room that you would want to simply relax in after a long day. Side note: Paper Cups are not acceptable as coffee cups in any hotel room.
Padraic S. Business travelers Philippines, December 24, 2013
I have nothing to say really about this hotel.
2.7
I probably will try another hotel instead of using this one again. It is not memorable hotel really. Nothing much and nothing given.
Mike P. Business travelers United Kingdom, December 6, 2013
Poorly organized and low value

Location
5.7
Sutiporn R. Business travelers Thailand, October 5, 2013
Clean, central location,

location, access to mass transportation, cleanliness
7.7
good location, clean room, easy to mass transportation, convenient to visit Brussels sightseeing as well as nearby cities esepcially by trains; for instance, Brugge, Gent in few days travel.
Peter C. Business travelers United Kingdom, August 2, 2013
A good Novotel experience

Location and staff
7.7
A good Novotel experience the check in staff were excellent, I cant remember seeing anything about the city tax on booking and they really should make you aware of that. The room was big and fine views excellent, location cannot be beat but I was glad to get a deal as if I had paid full price I would have thought over priced for what it was. But the bed was comfortable and clean very nice.

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