My favorite hotels
Last viewed
Customers like this hotel for:
    Nearest transport:
  • Greyhound Australia Bus Station (0.3 Km / 4 min walk)
    Area recommended for:
  • sightseeing
  • restaurants
  • beaches
    Distance to airport:
  • Cairns International Airport (5.3 Km)
    Customer comments:
  • "Convenient location", "Excellent service", "Nice pool"
    Top nearby attractions:
  • Centre of Contemporary Arts (0.1 Km / 2 min walk)
  • Cairns Museum (0.3 Km / 4 min walk)
  • Night Markets (0.3 Km / 4 min walk)
  • City Place Disposals (0.4 Km / 5 min walk)

Note: Distances are measured as a straight line.

Novotel Cairns Oasis Resort

122 Lake Street , Cairns City Center, Cairns, Australia 4870 (Show on map)

Book now!

You can see all your saved hotels in the 'My favorite hotels' list.

Features of Novotel Cairns Oasis Resort

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • ATM/cash machine on site
  • bar
  • BBQ facilities
  • business center
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • smoking area
  • tours

Sports and Recreation

  • billiards
  • fitness center
  • games room
  • garden
  • massage
  • outdoor pool
  • pool (kids)


  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Chinese (Mandarin)
  • Japanese

Book now!

Sale ends soon!
Resort Description
This central business class hotel, situated in the heart of Cairns, is located on meticulously...see more This central business class hotel, situated in the heart of Cairns, is located on meticulously landscaped gardens. Guests will enjoy easy access to the most important landmarks in Cairns as well as the renowned Great Barrier Reef and Daintree Rainforest. Novotel Cairns Oasis Resort offers resort-style accommodation and each of its 314 modern rooms are decorated in a futuristic style that cleverly maintains a colonial ambience, providing guests with a uniquely restful ambience. The on-site Springs Restaurant serves a delectable buffet in adjunct to an a la carte menu. Novotel Cairns Oasis Resort is truly an oasis in central Cairns, providing guests with luxury resort accommodations in the middle of the city.
Resort Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (182)

Business travelers (20)

Couples (100)

Solo travelers (24)

Families with young children (17)

Families with older children (13)

Groups (8)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (182)
Sort by:
Lynette B. Couples
Australia, November 16, 2015
Not happy with front end staff or manager

Pool,location,over all look.
I booked this for my daughter and son in laws Anniversary around 3 a.m in the morning the air condition broke down then leaked water all over the floor when they walked in it smelt musty a piece of the carpet had been replaced in the room because of this problem before there are no fans in these rooms it is in the tropics so was extremely hot they stayed in the room till morning as they didn't want anyone having to deal with this at that time.In the morning they reported it and they were told to go back to their room till someone could fix it or they got another room two hrs later nothing done they went and laid on the chairs in the enterance near the desk the staff just ignored them until my daughter got upset and asked for money back .they then reacked as my daughter had photos of water on the floor they were them offered a very nice room and free drinks . But none of my family will stay there again Thanks for listening
sunghwa J. Groups
South Korea, November 11, 2015
Good.. Feel so comfortable

Swimming pool, bbq facilities, aircon
All good
Alan A. Solo travelers
Australia, November 12, 2015
Average at best

Cleanliness, pool and location
Hotel itself is fine but breakfast is disgusting and staff could not care less about going an extra mile for the guest when a simple request for slippers is made.
Stuart P. Business travelers
Australia, November 07, 2015
Good simple resort hotel

Rooms were clean and spacious, the pool is rather impressive and it is well located.
I was rarely in my room as I was working, however it was clean and functional as one would expect from a Novotel. The pool area is really well maintained and the staff are friendly. The conference facilities look pretty good and I would use them if my client let me. All in all it was comfortable and provided a good base for my work trip.
Lucas L. Couples
Singapore, November 01, 2015
Expected more for the price paid

Ok location, Water dispenser at the lobby
Service was average at the hotel, rooms were on the aged side, didn't like it that the outside balconies were connected which could pose a security issue. On the good side, I liked the water dispenser at the lobby and also the WIFI although connection was a little bad during the peak period.
Lucas L. Couples
Singapore, November 01, 2015
Ok location but rooms not as comfortable

Ok location
Don't expect top quality service as the hotel seems to be crowded albeit understaffed. Couldn't seem to get much attention from the counter staff at the front desk because of the queue.
Jeffrey B. Couples
Australia, October 24, 2015
great spot

close to main shopping and resturants, boats
great place to stay excellent service
John M. Business travelers
United Kingdom, October 11, 2015
NIghtmare in Cairns

the maintenance guy and the Australian lady duty manager plus the taxi away from the place
Truly awful. I arrived with a leg injury due to a fall at 9.30am after tripping. Got zero help from the duty manager. Hobbled the 24 hour private clinic, who at once said they could not help as no weekend X ray or scan. Took taxi to excellent Cairns Hospt ED. They were brilliant. Had 75% tear on achillues tendon, now in plaster to kneee and on crutches for 12 weeks. Spent 3 days in hotel room until flown back to UKI. No help from staff other than the two mentioned. No free wif fi anywhere yet available in Singapore and Hongkong Airports wirh same laptop. These guys need to learn the meaning of the words service and humanity. Would not even help me cancel booking made to attend conference starting the day I left, last Thursday, Oct. A hotel hosting a meeting of 31 journalists from around the world and it has no working wi fi and charges for internet! More like a one star and most one star hotels would have people who carried about people on the desk rather than about systems. What dump. Dead flies galore in lamp shade, TV, radio and door lock not working, towel rail falling off.
Anthony C. Couples
Australia, October 11, 2015
in room food

bar, location, checkin
Expected better in room service food, overcooked burger and dried out fish.
Polly B. Couples
Australia, September 12, 2015
would recommend

location, room size, price
Really good

Book now!

Sale ends soon!