Very good 7.5
Based on 217 reviews

Up to 30% off with Agoda Insider Deals!

About Novotel Cairns Oasis Resort


This central business class hotel, situated in the heart of Cairns, is located on meticulously landscaped gardens. Guests will enjoy easy access to the most important landmarks in Cairns as well as the renowned Great Barrier Reef and Daintree Rainforest. Novotel Cairns Oasis Resort offers resort-style accommodation and each of its 314 modern rooms are decorated in a futuristic style that cleverly maintains a colonial ambience, providing guests with a uniquely restful ambience. The on-site Springs Restaurant serves a delectable buffet in adjunct to an a la carte menu. Novotel Cairns Oasis Resort is truly an oasis in central Cairns, providing guests with luxury resort accommodations in the middle of the city.
Show more Show less



  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Car park

Fitness & recreation

  • Fitness center
  • Massage(s)

Swimming & soaking

  • Swimming pool [outdoor]

For kids

  • Swimming pool [kids]

Food & beverage

  • Room service [24-hour]
  • Room service
  • BBQ facilities
  • Restaurant(s)
  • Poolside bar
  • Bar


  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Family room
  • Garden
  • Elevator
  • Smoking area

Health and security

  • 24-hour front desk
  • Safety deposit boxes

Business & money services

  • ATM
  • Currency exchange

Languages spoken

  • English
  • Chinese (Mandarin)
  • Filipino
  • Japanese
Show more Show less


Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Airport Transfer Fee: 20 AUD
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 1 km
Distance to Airport: 6 km
Internet Usage Fee: 24.95 AUD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 6
Number of Restaurants: 1
Number of Rooms : 314
Parking Fee (per day): 7.50 AUD
Room Voltage: 240
Time to Airport (Minutes): 10
Year Hotel Built: 1997
Show more Show less

Recent customer comments

Filter by traveler type
Very good

  • Cleanliness 7.5
  • Facilities 7.4
  • Location 8.2
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for money 7.5
  • Food/Dining 6.9
Sort by

Marjory E.
August 22, 2016
Nothing to write home about
The practice of demanding cash when no credit card available is awful. 3 not so young traditionally dressed Women from India with booked rooms were told very loudly in hard to understand accented ajapanese English that they must hand over $300 in cash. This doesn't happen in Europe. And a manager could have discreetly taken them aside unstated of a floor show for all of waiting in line to be processed as the poor women huddled together counting out what cash they had. Shameful. And for such a boring hotel.

Julie T.
July 15, 2016
Best holiday
Love the resort feeling of Novotel Oasis Cairns. We always love staying at the Novotel when we visit Cairns. Staff are efficient and welcoming. Rooms are nice and love the new menu of being able to choose a pillow of choice. The buffet breakfast is sensational with lots of fresh fruit and freshly cooked hot food. Loved the smoothies. Thankyou for a wonderful stay, yet again.

King L.
Hong Kong
July 01, 2016
SUPER comfortable room
Rooms here is lovely with good view. Two giant comfortable bed and clean room. There is a bath tank so you relax while bathing. Free and fast wifi. i would recommend to my fds.

Leung L.
Hong Kong
June 09, 2016
Good stay
Good stay. Relax. Wifi in room very weak

Leung L.
Hong Kong
June 09, 2016
Taxi in 1 min
Besides a guaranteed pleasant stay in Novotel. We called for taxi at reception several times, everytime it arrives within 2 minutes! Convenient!

May 30, 2016
Great location, friendly staff
Amazing customer service. Super central. Fantastic rates

Roberto N.
May 21, 2016
Not what Novotel should be like
The room smelt musty, Lots of aboriginals smoking on pathways to room and hanging about late at night. I tried to dine at restaurant at 7pm but told sorry, busy with 2 groups so come back after 8 pm.....So walked to restaurant outside but it was raining !!! Not impressed

phillip W.
May 13, 2016

Peerapat A.
April 23, 2016
Old room with Bed Bugs ! No WIFI in the room. Not so nice staff.
Bed Bugs ! Got bitten all over. my arms, legs and body. Yikes ! Room is old and no WIFI in the room in 2016 ! Confusing front staff, not so welcoming. I'm not suggest anyone to stay here.

Leonard P.
United States
April 17, 2016
Worked for me


Select your loyalty program

At the top of the page, click on PointsMAX and you’ll see many popular airline and loyalty programs to choose from.


Choose a room with points

  • Free Wi-Fi
  • Popular! 61 travelers are considering this property right now
  • Earn up to 4900 points

Every eligible room will show the points you’ll earn with the booking.


Sign in and earn points!

  • Program Membership ID
  • I'm not staying in any of the rooms on this booking. I'm making this booking for someone else.

Fill in your membership ID for your selected program during booking. You’ll earn the amount of points shown at booking after you check out. It’s that easy!

Start here and select your preferred program: