Excellent 8.2
Based on 344 reviews

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About Novotel Canberra Hotel

Description

With its central location, Novotel Canberra Hotel is within easy reach of most tourist attractions and business addresses in Canberra. The hotel has a total of 286 rooms designed with the guests' comfort in mind. Each guestroom has in-house movies, a hair dryer, internet access, ironing board, television, and mini bar. This beautiful Canberra accommodation provides 24-hour room service, shops, a bar/pub, meeting facilities, and a restaurant to suit all guests' convenience. The hotel offers an indoor pool, gym, sauna, and spa to provide extra pleasure and relaxation for all guests. The hotel creates a balance of rich culture and modern convenience to ensure a memorable stay. To proceed with your reservation at the Novotel Canberra Hotel via our secure online booking form, please enter your period of stay.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire

Fitness & recreation

  • fitness center
  • sauna
  • spa

Swimming & soaking

  • hot tub
  • indoor pool

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • postal service
  • ticket service
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • elevator
  • shops
  • smoking area

Health and security

  • 24-hour security
  • safety deposit boxes

Business & money services

  • photocopying
  • fax machine
  • printer
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Stay for free if using existing bedding.
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 11:00 AM
Distance to Airport: 8. Km
Number of Floors: 5
Number of Rooms : 286
Room Voltage: 240
Time to Airport (Minutes): 10
Year Hotel Built: 1977
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Recent customer comments

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Excellent



  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.3
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for Money 7.6
  • Food/Dining 7.3

gregory M.
Australia
July 15, 2016
Mr
Excellent

Hong C.
Australia
June 29, 2016
good position
in the centre of the city, nice staffs, but too old

Katrina I.
Australia
June 28, 2016
A few glitches but overall a nice experience
No sink in bathroom, one in hallway and livhting very poor in mirror. Jug cord so short you couldn't plug it in anywhere except near desk, which was right next to main power cord area. Broken drawer on bedside table. Would have been happy to reuse my towel & bathmat to help environment but no option. Left soap near sink to reuse the next day and shower gel in shower and both were thrown out. TV had a chip in it. Would loved to have been able to order room service for breakfast or have the option to eat a smaller meal. Didn't want to eat a huge buffet breakfast. Had to venture out into the freezing cold to find somewhere in town instead. Pool temperature too cold. Would like to visit in Summer next time. Despite the above minor issues the room was attractive and spacious, bed comfortable, and all staff were extremely friendly and efficient. Location is excellent.

robert M.
Australia
June 26, 2016
Novotel
Great location for nightlife & shopping Excellent staff Secure parking Very clean rooms , great shower with plenty of water pressure & very comfortable beds ! Rob & Jana .

Erwan Y.
Indonesia
June 17, 2016
Convenience
As mostly same with Novotel hotel, offering clean and hospitality services. very recommended to who will walk around to city.

Carolynn H.
Australia
June 10, 2016
Ok in the end
The hotel is well situated in the centre of the city. Rooms are comfortable, hanging space but no drawers. Breakfast was passable but nothing special. I ordered a newspaper for each morning unfortunately only hapoened final morning I also organised a meeting room for an evening conference call and this became problematic when the oerson i originally dealt with was off sick so nothing happened to the booking until I chased it up several times , only a couple of hours prior to the meeting. I also had to chase up the receipt for my payment Overall quite a good experience but Novotel should pay more attention to detail as this would certainly impact on future decisions about staying there

Joan C.
Australia
May 31, 2016
Feedback
We had specifically booked this hotel to use the pool, although booked through third party I had checked website to see if all facilities advertised were fine, nothing to indicate the pool was being renovated and had been unavailable for 4 weeks prior to our booking and continuing to be so. The bed was extremely uncomfortable. Breakfast was average, nothing great. Staff were helpful and friendly.

Paul C.
Australia
May 25, 2016
Na
Na

Anthony C.
Australia
April 24, 2016
Nothing special
$20 for car park is too much. Pool was freezing cold. Spa was only warmish. Not really worth the price. Was glad it was only a one night stay. Next hotel (Realm) was much better.

Jesus O.
Australia
April 24, 2016
X
X

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