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Novotel Century Hong Kong

No. 238 Jaffe Road, Wanchai, Hong Kong

Recent customer reviews

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Very good

7.7

based on
844 reviews

641 reviews in English

Value for Money
7.3
Location
8.3
Staff Performance
7.7
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.7
Food/Dining
7.2
All reviews (844)
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Catherine C. Business travelers Singapore, January 28, 2015
Comfortable business hotel

Comfortable
8.7
Comfortable as for business purpose
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Thuy D. Business travelers Vietnam, January 28, 2015
good

nothing
8
nothing
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Emma L. Business travelers United Kingdom, January 27, 2015
Good location

Well located, recently refurbished, modern
7.7
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Ko H. Business travelers Singapore, January 24, 2015
Good hotel

the location is best, the staff is great and room is clean
8.3
They stay is great, staff is helpful I wish to compliment 3 staff, Mr Hiro the bell boy when ever I ask him for location he always help me and even take the effort to check on his google map. Ms Sanki, she's help me when I ask her for some boutique locations and where to buy things for my ladies colleagues she advise me too. Ms Venesa too feeds me information on the hotel and places to visit too.because I haven't been to hkg since 2002. The club lounge need to improve, the security need to be tightened and staff need increase as there is only one staff in the lounge n she need to set up, wash up, top up foods and drinks etc. I believe increase one more staff to help is needed. Security like guest entering the lounge need to be check make sure that they're from the club level.
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Tan B. Business travelers Malaysia, January 21, 2015
10 minutes walk from Wanchai MRT

Prompt service by reception staff for check-in and check-out. Staff are friendly and professional.
8
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Yin S. Business travelers Singapore, January 18, 2015
Good class hotel

Good location, many restaurants nearby and with good transport link to airport and around hong kong
7.7
Had a good time. Excellent hotel.
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Chiachin F. Business travelers Malaysia, January 14, 2015
room condition is bad

convenient, friendly staff
6
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Sze W. Couples Malaysia, January 1, 2015
GOOD FOR THE VALUE

CLEANLINESS, STAFF PERFORMANCE, LOCATION
10
EVERTHING IS PERFECT
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Khing H. Families with older children Malaysia, December 31, 2014
just average

location, restaurant
5.7
the room is really small for a 4-star hotel but considered is at Hong Kong area, so i am still tolerable. However, it was quite disappointing that the lobby staff were just standing there when we came to check-in with many bags (about 8 big luggages). They didn't bother to help out or offer the baggage trolley. The concierge in-charged of the tours were happy to help. Location isn't a problem as taxi can be grabbed easily or just within walking distance to MRT or the exhibition centre. Good restaurant around too.
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Yamada A. Business travelers Japan, December 31, 2014
Novotel Century Hong Kong
4
worth
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