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Excellent 8.2
Based on 3438 reviews

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About Novotel Citygate Hong Kong Hotel


This international class accommodation in Hong Kong delivers style, comfort, and convenience for visitors to this cosmopolitan city. The 440 guestrooms at the Novotel Citygate Hong Kong Hotel are spacious, functional, and contemporary in design. Guests have a choice of standard, suite, superior, and executive rooms. Each unit is fully equipped with modern amenities to suit the needs of today's travelers. Boasting accessibility, the airport is only a five-minute drive from the hotel, while the nearest MTR station is a short two-minute stroll away. Nearby are recommended attractions like AsiaWorld-Expo, Hong Kong Disneyland, and Ngong Ping Cable Car. Conveniently adjacent to Novotel Citygate Hong Kong Hotel is every shopper’s paradise - Citygate Outlets Shopping Mall. Also included in the hotel's facilities are hotel-wide wireless broadband connection, two excellent restaurants, a lobby bar, and a patisserie. Corporate guests can make use of the seven function rooms, and there are four Executive Premier floors. For leisure, there is an outdoor swimming pool as well as a gymnasium. Complimentary shuttle service to and from the airport is also available. For a truly unique and memorable experience, Novotel Citygate Hong Kong Hotel is the place to be.
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  • Wi-Fi in public areas


  • valet parking
  • car park
  • airport transfer

Fitness & recreation

  • fitness center
  • solarium

Swimming & soaking

  • outdoor pool

For kids

  • pool (kids)

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • bar

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • executive floor
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • fax machine
  • meeting facilities
  • business center

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 0 HKD
Breakfast Charge (when not included in room rate): 178 HKD
Check-In From: 02:00 PM
Check-Out From: 12:00 PM
Distance from City Center: 11km
Distance to Airport: 3 km
Internet Usage Fee: 120 HKD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 23
Number of Restaurants: 2
Number of Rooms : 440
Parking Fee (per day): 250 HKD
Room Voltage: 220
Time to Airport (Minutes): 5
Year Hotel Built: 2006
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Important notice

Airport transfer is available from 06:00 AM to 11:45 PM. In order to reserve the transfer, please inform the property of your arrival details upon completing the booking.
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.2
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Staff Performance 8.3
  • Value for Money 7.7
  • Food/Dining 7.5

9.6 roni E.
June 26, 2016
nearest hotel to the airport
a perfect hotel to stay for refreshment after landing, about 5 minutes walking to Ngong Ping cable car, and also a shopping mall near to the MTR

9.6 Chor O.
June 21, 2016
Fantastic location with city gate outlets within a stone's throw. All is good. Will be better if the room cleanliness can be checked more thoroughly. There was a presumably used bathrobe hanging in the washroom upon our entry to the room. Toilet rolls were almost used up (both rolls) and no new ones placed on standby.

8.8 Jackson H.
June 18, 2016
suspected bedbug bites
we had some bites on our limbs and upon consulting the GP back home, it's highly bed bugs

8.8 SZE W.
June 17, 2016
Great Hotel close to Disneyland
Nice hotel that's close to Disneyland. Located right next to big shopping mall.

6 John P.
June 17, 2016
Good enough
Alternative hotel for the very expensive disneyland hotel.

7.2 Adam B.
United States
June 16, 2016
Not as close as you may think
Overall this hotel is nice, clean and well equipped. 24 hr room service was convenient and tasty as was the breakfast. The front desk woman was not very warms don almost robotic but not rude. I did think the hotel was closer to the airport but it's not very far. However I arrived late and the shuttle had stopped running which I thought was odd for an "airport hotel". So I had to get myself there by taxi.

9.2 Nyoman H.
June 16, 2016
favorite hotel when i go to hongkon

8 Xueqi N.
June 15, 2016
Convenient if you have an early flight to catch and like to shop at the outlets stores. It has a nice mountain view but it is not near to the city.

10 Florentino V.
June 15, 2016
Great location
very convenient for transit to & from city

8.8 Pablo M.
June 15, 2016
Excellent overnight stay
We flew into HK late at night and our next flight wasn't until midday the next day. Stayed at Novotel and I'm so glad we did. Beautiful hotel, great facilities, only 10mins from HK airport by a free hotel shuttle, connected to a great shopping mall. Ask for a high level room and you might get a free upgrade to an executive room like we did. Also make sure you pack some swimmers/gym gear as the pool and swim were fantastic. The only downside is that it is a fair bit more expensive than staying closer to to HK city