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Novotel Citygate Hong Kong Hotel

51 Man Tung Road, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 440

Recent customer reviews

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Fantastic

8.2

based on
2607 reviews

Value for Money
7.7
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (2607)
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Pau H. Families with older children Singapore, April 5, 2014
Great stay at Club Floor

Very good breakfast, love the Club floor with fast check in-out, a great place to stay if you like shopping at Tung Chung and visiting Tai-O or the big Buddha
8.3
It will be good to pay more and opt for the Excutive floor if you are leaving HKG late. Also, the breakfast spread, is one of the nicest! The Chinese section can be better, it is HKG after all. The service staff on the Executive door were all great and friendly. However, staff at the lobby area seems a little overwhelmed... The room was spacious ad facing the sea, great view. Shuttle service is provided as well if you are leaving for the airport, though one point to note is to be careful of your luggage. MIne was not secured and was flung around while the driver was making turns... Overall, it was a great stay, and will definitely come back again. It'll be even better if they can improve on the points above.
Chan L. Families with young children Malaysia, April 4, 2014
Nice hotel

Location, shopping, food
8.3
Everything's good, only one worst thing, no free wifi in the room. Good location, very near to airport, good shuttle driver, met the same driver in all my stay. (I stay twice in a week). Good place for transit flight. Very polite n good language skill staffs, fast registration. Room is nice, Eco evirooment. Easy access to city gate outlets, food n restaurant. The MTR is jz beside the hotel. Will stay again if I need to transit in Hong Kong .
Abdul H. Families with young children Indonesia, April 3, 2014
Best hotel near airport & Disneyland for shopping

Cozy, clean, helpful staffs
8.3
It was great to stay in the hotel since it is just step away from MTR station and Citigate Outlets, also close to Disneyland. The hotel was so clean and cozy, with helpfull staff, esp the concierge men. Impressed with the aromatherapic scent in the lobby area.
Jiexin J. Families with older children Singapore, April 2, 2014
Perfect choice of airport hotel

Nice gym, great location, Clean
8.7
It was a great experience. Everything was good. However, there is no free Wifi in the room. It is only available at the lobby.
Dawn D. Families with young children United Kingdom, March 31, 2014
Close to the airport and Disneyland.

Location, breakfast and rooms
7
Nice hotel but way overpriced.. I kinda think breakfast should be included when you pay close to two hundred gbp. The hotel is part of the city gate outlet mall which has an mrt station so all in all it is a handy hotel for the start or end of a trip to Hong Kong but not great for seeing the actual city.
Hui H. Families with young children Hong Kong, March 31, 2014
Very convenience

Convenience, new, close to shopping center
7.3
It's very good that they upgrade our room from standard to Executive Premier in order to fulfill our special request of room layout. Only problem is that we have to stay at the smoking floor which we find a gang smoking and playing cards a the lift lobby of the floor... but the hotel staff get them out very soon. The hotel is located at a very good location, near to airport, and a big shopping mall. Our family stay at here everytime when we go to the beach of Lantau Island.
Randy N. Families with young children Indonesia, March 30, 2014
all needs are fullfilled

close to airport, nice room, next to shopping center and other attraction
8.7
since my intention is to get close to the airport as I have an early flight the next day, location is not the main issue. however next to the hotel is a mall with mtr station so within 30 minutes you can reach city. the mall s very big and has a variety of food options. there is also attraction such as cable car that can take you to ngong ping 360 and also close to disney land. i expect the area to be borring, but then a lot of attraction hotel is also very good, i'm happy with the nespresso machine. the only negative point is no free internet in the room, other than that is very good experience
Claudine S. Families with young children Philippines, March 29, 2014
Comfy Stay, Good Location

Near the airport, near mtr station and near the shopping mall
8.3
I reserved for a room with twin beds but they were not able to accommodate. The hotel location is very convenient because it was near the airport, Citygate shopping mall and also just 2 stops away from Disneyland. We stayed at this hotel to be near Disneyland. This hotel is far from the city center.
Melvin W. Business travelers Singapore, March 28, 2014
Good hotel near outlet mall

Clean, Connected Directly to MTR, Value for Money
8.3
Big clean room, decent customer service. Only problem is that the shower water pressure is a little too low and there isn't a rain shower or standing shower facility in a standard room.
Keng S. Business travelers Malaysia, March 27, 2014
Good!

clean and good air
10
Good!

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Customer Reviews - Novotel Citygate Hong Kong Hotel, Hong Kong

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