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Novotel Citygate Hong Kong Hotel

51 Man Tung Road, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 440

Recent customer reviews

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Fantastic

8.2

based on
2566 reviews

Value for Money
7.7
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (2566)
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Maricris V. Solo travelers Philippines, March 13, 2014
I love it!!

The front office lady who had processed my check in was super friendly, helpful, fast and efficient.
8.3
I love everything!! I felt safe and secure all the time. The buffet was horrible, not fresh at all. The staff at the buffet were so snobbish and ignores the customer all the time. The buffet Manager will just assist you when the time that you need to pay the bill. The chef looks very angry while refilling the food trays. I wouldn't recommend the buffet there and it would be best to have your meal at City Gate food court. It more fresh and newly cooked. The Mrt was very near and it's near the hotel.
Chen F. Business travelers New Zealand, March 13, 2014
close to airport and asia world expo

airport shuttle bus, asia world expo shuttle bus and located at shopping mall
7.3
Montarat T. Families with young children Thailand, March 12, 2014
Excellent!

Closed to the airport, Disney land, Ngong Ping
9.3
Maritta H. Solo travelers Germany, March 9, 2014
It is a good place to stay - close to the airport

airport shuttle bus, fast check in, spacious room with comfortable bed
7.7
I stayed at this hotel a couple of times before. I like it because it is close to the airport by shuttle bus plus it is connected to a big shopping mall with a food court.
Adrian C. Solo travelers Australia, March 9, 2014
Overpriced and disappointing internet not free.

Location near airport and Tung Chung train station
7.3
Not a bad stay, but room not brightly lit (I like bright main overhead lighting), and internet not included- all the 4-5 star hotels near the airport are like this- they gouge an extra HKD$100/ 24 hours for this privilege.
Lai W. Couples Hong Kong, March 7, 2014
Another stay point for short vacation

Close to shopping mall, Close to airport, Many restaurants
7.7
nice, easy and good choice for one day vacation. Many restaurants for choose from low to high price.
Hong A. Families with young children Malaysia, March 2, 2014
Great Location for Shopping

Close proximity to the train station. Exactly at the mall with allot of branded outlets. Rooms are clean and comfortable
6
I was there with my family. We stayed in this hotel because of it's close proximity to the train station, Disneyland and also shopping outlets. The rooms are clean but abit pricy.
Gary H. Couples United Kingdom, March 2, 2014
Very Relaxing Stay

Location to the shopping mall, good choice of food and close to the irport
7
relaxing stay.
Alawiyah A. Solo travelers Singapore, March 1, 2014
Good option for easy access to airport

Location to airport, shopping, comfortable and spacious room
7.3
I booked this hotel only because I needed to catch a flight out early in the morning. Hotel is linked to the Citygate Outlets and Tung Chung MTR. However, it took me quite a while to find the hotel entrance after exiting MTR as there were no clear visible signs and directions (you have to go through the outlets). Hotel price is quite steep but that is typical of Novotel. Overall room and bathroom were spacious enough. Ask for an odd numbered room for view of the cable car and planes landing and departing.
Varot V. Families with young children Thailand, March 1, 2014
Room & view both very nice for the price.

Room & view both very nice for the price.
9.3
Efficient and pleasant front desk, got upgraded to executive floor.Direct access to outlet mall with food court is a pleasant surprise. Check out was efficient also. Free shuttle to/from airport every 15 mins is a big plus!

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Customer Reviews - Novotel Citygate Hong Kong Hotel, Hong Kong

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