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Novotel Citygate Hong Kong Hotel

51 Man Tung Road, Hong Kong Airport, Hong Kong

Recent customer reviews

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Excellent

8.2

based on
3282 reviews

1984 reviews in English

Value for Money
7.6
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (3282)
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Kianann G. Solo travelers Malaysia, May 5, 2015
High quality stay

there are gym and pool, great locations for shopping and leisure and it is quite.
9.3
Very good.
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Patricia L. Couples Philippines, May 5, 2015
No wifi, incomplete toiletries, expensive

Airport shuttle, nice bed, staff
5.3
I think it's too expensive for the room and we had to pay $120 hk dollar for 24hr wifi connection.
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Wong M. Families with young children Malaysia, May 5, 2015
good location

confortable ,clean and staff friendly
8
good location nearby attraction places comfortable and clean.
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Michael W. Couples Australia, May 4, 2015
Would recommend.

location, staff, room size
8
The hotel itself is quite new and the entrance well presented. Staff at the check-in were very helpful and the room was quite spacious as you would expect in Asia. As a stopover, as good as you are likely to get and certainly serves its purpose. Would recommend.
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Rose A. Couples Singapore, May 4, 2015
Normal Stay

Location. The rest is pretty standard. nothing spectacular stands out.
7
For me, this stay is average. On a scale of 1-10, I'd rate this hotel 5. The facilities are kept clean and decor is expectedly befits of their standard. But that's just it. Everything is standard. One or two staff were great but the rest were not as receptive. Oh and wifi in room is chargeable at $160HKD a day. Hmm... can I change that '5' to a '4.5'?
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Leon C. Couples Malaysia, April 29, 2015
Great Location

Great Location, Clean and Tidy
7.3
Nice and simply great...
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Benjamin B. Groups Indonesia, April 29, 2015
comfortable room!

location clean and polite staff
7.3
pleasant stay and will come back again
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Ting K. Business travelers Hong Kong, April 29, 2015
Hotel near airport

Outlet shopping, Airport Shopping and sight seeing
10
It's a bit far from the city centre, however, it is connected to a "so-called" outlet for some outdate stuff with only 10% discount. To me it is not an outlet at all. Just the gimmick. The hotel is nice.
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Noelle C. Business travelers Portugal, April 28, 2015
clean close to airport

clean convenient staff polite
7.3
It's close to airport with shuttle bus service.
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Edward S. Families with young children Singapore, April 27, 2015
Nice Hotel with good location

1) Clean environment
10
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