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Novotel Citygate Hong Kong Hotel

51 Man Tung Road, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 440

Recent customer reviews

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Fantastic

8.2

based on
2865 reviews

Value for Money
7.6
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (2865)
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Yee Y. Couples Malaysia, May 24, 2014
Close to airport and comfortable room

Close to airport, free shuttle to airport, comfortable room
7.3
The hotel is located above the citygate factory outlet shopping mall whereby you can shop for many different types of branded goods at discounted price and there is also a huge supermarket right the ground floor of the shopping mall. The hotel however is located far away or close to one hour by MTR away from the city but very close to the airport. The hotel provides free airport shuttle which starts at 6am at every 15minutes interval. Hence, if you have a morning fight to catch this is the hotel that you should stay. The room is small but it is clean and comfortable. However there is no wifi in the room unless you pay
Ying D. Solo travelers China, May 24, 2014
feel happy stay there

food, staff, airport shuttle
9.7
John I. Couples New Zealand, May 23, 2014
Comfortable, quiet, convenient for airport

Position, quiet room, comfortable
6.7
Fine but 1. Very poor Chinese buffet. 2. No free wifi. The time is long past for all hotels to offer free wifi. It is very annoying for travellers these days to have to pay extortionate internet costs.
Yanran X. Solo travelers China, May 19, 2014
best overnight stay

location, convenience, shopping
8.7
compare to other airport hotels, this is the best. Huge outlet downstair perfect for overnight stay waiting transfer. It's a little pricey compare to others but it definitely worth.
Hock L. Business travelers Malaysia, May 19, 2014
satisfying

Clean, good location and convenient
8.7
Really great!
Yee Y. Families with young children Malaysia, May 15, 2014
It was a great stay & nice hotel

Near MTR. The hotel just beside the outlets shop. Also near to cable car station to Lantau island. The room is clean. friendly staff. Got a free upgrade room to executive floor.
8.7
Great hotel with 5 star service. Value for money.
Sarah M. Solo travelers Australia, May 14, 2014
Very good hotel, great position for stopover.

Position, nice room, good gym facilities
8
Very good hotel, great position for overnight stopover, easy to arrive from airport with luggage using free shuttle. Nice breakfast, good clean room. Helpful staff. I will recommend this hotel to my friends, and look forward to staying there again.
Yuki Y. Solo travelers Japan, May 14, 2014
Nice place to access shopping mall, city, airport

Location, beautiful room,
7
I had a great stay but a bit expensive. But I like that hotel.
Michelle S. Families with young children Philippines, May 13, 2014
Comfortable yet the room was a bit small

Accessibility to Airport and other public transport, Nearby attractions & shopping
7.3
We had a pleasant stay at the hotel. You dont need to worry about your transfer from Airport going to the hotel. They've accepted and checked us even if we were there 5 hours ahead of the check in time. Accessibility to all public transportation such as MTR, Taxi and buses. The nearby attractions are wonderful, you'll reach the Ngong Ping 360 in 5-10 minutes by merely walking. The Disneyland is accessible via MTR in 15 mins only. Shopping was easy as you dont need to worry about carrying all your bags on any public transport as you can simply walk towards your room (savings ei...!). Thats it!!!
Tom L. Business travelers Indonesia, May 13, 2014
Pleasant Stay

Location, Service & Cleanliness
8
Overall it was a pleasant stay. Concierge were super friendly and helpful, Services are quick and polite as well. Hotels are just minutes away from the International Airport, It's also connected to a shopping outlets as well as local MTR (train) station.

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Customer Reviews - Novotel Citygate Hong Kong Hotel, Hong Kong

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