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Excellent 8.2
Based on 3503 reviews

Verified traveler reviews

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based on 3503 reviews
  • Cleanliness 8.7
  • Facilities 8.2
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for money 7.7
  • Food/Dining 7.5
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Lilia A.
November 16, 2015
very clean! Staff are very accomodating! Accessible!
i felt more comfortable during out stay at novotel. My family loves it!

Ivan I.
November 16, 2015
Very good hotel in HongKong
Shuttle bus, room size and services
Free shuttle bus in between Hotel and Airport may us very convenient. Room is clean and bigger than expected. Front desk and the other services are very good. We can leave our luggages at the front desk and go for the shopping and food then take the shuttle bus to Airport after check out. While stay in hotel, we can take the subway to the heart of the city and the cost and time need more than the hotel in the city.

November 15, 2015
location very good,staff helful .clear。
very good 。last minis agoda up grade the room for me ,thanks! good service i will continus to support

Yik C.
Hong Kong
November 14, 2015

charis A.
November 11, 2015
Great location
Location, free airport transfers, wifi

Yee T.
November 10, 2015
Pleasant stay
Location - near the airport and connect with shopping gateway. Easy transport to airport. clean and nice room

Luies S.
November 07, 2015
airport location
Good but no wifi in rooms.

woraphot R.
November 06, 2015
Good location
Good location

Ping L.
November 05, 2015
must be some flee or bug in the bed
location location location
very bad! all three of us found red spots on the skin after room clean....must be some flee or bug in the bed

Ernestine C.
November 05, 2015
Just Perfect!
Clean, affordable, good location
We will definitely go back to Novotel Citygate in our future stay in HK. We had a good view, very clean room at a very reasonable price. Thank you to the staff of Novotel Citygate for our perfect stay.


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