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Novotel Citygate Hong Kong Hotel

51 Man Tung Road, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 440

Recent customer reviews

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Fantastic

8.2

based on
2644 reviews

Value for Money
7.7
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (2644)
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Chatkawin L. Couples Thailand, November 20, 2013
Nice Room, Close to shopping complex and MTR

Room, Location, Staff Service
8
The hotel is close to the airport and is convenient for us as we are on transit. Its close to the Citygate outlet and MTR station, the only down point is the hotel is quite far from the city area, even by MTR will takes about 20-30 mins.....
Tan K. Families with young children Malaysia, November 18, 2013
nice hotel to stay

near airport, convenient, easy access to shopping centre
7.3
nice hotel with Citygates within the same building. the rooms were ok but a bit small and not well lighted. it's a good hotel to stay in before leaving hong kong. for food and meals it's very easy to just go next door Citygates and you will have plenty of choices there.
Yulia S. Couples Russia, November 17, 2013
expencive

location
6
We choose this hotel, becouse it is near the airport and we needed just to sleep 1 night there. They have a shuttle bus to the airport, which is very convinient, but they dont have free wifi in hotel, which is annoying.
Sooi L. Families with young children Malaysia, November 13, 2013
Conveniently located, No Free WIFI disappointment

Near MTR, Shopping at Citigate and variety of Food at Citigate
7.7
For the rate charged (small room), free WIFI should be provided.
Andy F. Business travelers Australia, November 12, 2013
Comfortable stay near the HK international airport

1) close to airport, 2) free shuttle, 3) comfortable room
7.3
Our stay this time was pleasant, better than last time. The room facing the mountain is spacious and clean. The king sized bed is very comfortable. The only negative is that the room does not come with free wi-fi/internet which you need to pay for unless you go down to the lobby. But even then, they only allow 20 minutes free access. In the digital age, not having free wifi/internet is like having to pay for lights and TV in a room. So, the hotel. Other than that, the hotel offers reasonably good value
Lang W. Couples China, November 10, 2013
Comfortable hotel near to Citygate shopping center

Free airport shuttle, close to shopping centers
8.7
The room is comfortable and clean. Staff is efficient and friendly. Very convenient for shopping at the Citygate shopping center. Free airport shuttle is a plus.
Kris C. Couples Singapore, November 10, 2013
Very quiet and pleasant hotel

airport shuttle, shopping and restaurants nearby
7.3
we enjoyed our short stay at this hotel, the airport shuttle was very frequent and punctual. The staff especially the concierge was very friendly and helpful.
Shih C. Groups Taiwan, November 10, 2013
Good location, but bit expensive.

Close to the airport, MTR, and a big shopping mall!
7.7
This hotel is located so close to the airport, shopping mall, and to MTR. Free shuttle bus is provided and it just takes around 10min between hotel and the airport. For the shopping mall, it's connected directly to hotel lobby, so you can enjoy shopping til late night or in the morning before flight departure. However, the good thing about hotel is its location and the rest is okay... Free WIFI is not provided in the hotel room, so need to go to downstairs for free WIFI which only lasts 20min. And the hotel staffs are not that friendly...But overall, an okay hotel.
Dmitry M. Business travelers Russia, November 10, 2013
convenient location * great price * friendly staff

convenient location * Great Price * friendly staff
9.7
Looking for a hotel near the airport, excellent approached by price and location, great restaurant, rooms are clean and great room service, took the shuttle into town - inexpensive and high quality. * Convenient location * Great Price * friendly staff Искали отель недалеко от аэропорта , отлично подошел по цене и расположению , отличный ресторан , комнаты чистые и отличный румсервис , брали трансфер в город - недорого и качественно.
Annie L. Couples Singapore, November 10, 2013
Awesome hotel

Hotel is just located next to Citygate shopping mall, very convenient - very near MTR and airport. Free hotel shuttle bus to airport every 15 mins.
9.3
It is just a 1 night stay. As my friend and I arrived at the hotel at 2 am, we were upgraded to a premier suite and allowed us to have late check-out at 2 pm. That's very kind gesture of the hotel staff. The hotel is linked to the CityGate shopping mall. It is so convenient to shop and have meals there. Will definitely stay in this hotel again.

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Customer Reviews - Novotel Citygate Hong Kong Hotel, Hong Kong

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