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Novotel Citygate Hong Kong Hotel

51 Man Tung Road, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 440

Recent customer reviews

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Fantastic

8.2

based on
2865 reviews

Value for Money
7.6
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (2865)
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Alec B. Business travelers Australia, May 2, 2014
good transit option if in HK

Close to airport with free shuttle. Shopping mall in the same building
8.7
A good option if staying overnight in HK. Good shopping and food options in the adjacent mall. Typical Novotel hotel with great customer service. Rooms are nice and have fantastic views of the water, mountains and airport. I really enjoyed my short stay, except for the bed! Bed was comfortable but for some reason the sheets finished about 30cm from the bottom of the bed (so your feet were on the mattress not a sheet). It was like they had run out of king bed sheets and put a single sheet on sideways. I didn't realise until I went to sleep late at night. Very strange and I have never seen this in a hotel before, and certainly not what I expect in a Novotel. Having an early morning flight, i didn't want to waste sleep time for housekeeping to remake the bed and put up with it. Very odd though! Other than that, perfect stay
Patricia A. Business travelers Australia, May 1, 2014
EXCELLENT HOTEL CLOSE TO AIRPORT

Quality, value, location
10
Excellent. Close to subway, excellent rooms not expected from a Novotel. definitely 5 star. adjoins a shopping area and trains, make it very convenient for being close to the airport and yet very accessible to Hong Kong and even HK Disneyland if you're up to it! There's live music, can be improved, but generally Excellent with a capital E. rooms are decked out very nicely.
Chi H. Couples Hong Kong, May 1, 2014
Convenient and close to airport

location, clean, nice staff
7.3
Alan F. Couples United Kingdom, April 30, 2014
Very comfortable stay, relaxed atmosphere and

A very comfortable hotel with a pleasant, relaxed atmosphere and excellent cuisine
10
We had a really relaxing two night stay on our way back from New Zealand. The hotel buzzes in the day and has a lovely atmosphere in the bar in the evening. It is also very convenient for the airport and an extra bonus is the close proximity to the shopping mal. The restaurant allows for all tastes and the staff are always helpful and friendly.
Joachim R. Couples Germany, April 29, 2014
Very comfortable Hotel with excellent location

The comfort and cleanliness, the breakfast and the location.
7.7
I enjoyed the stay, the swimming pool, the gym, the breakfast and the direct access to the shopping center and local transport.
Zyn T. Business travelers Singapore, April 27, 2014
Fuss free, will come again

Clean, Comfy, good location
7.3
Romeo A. Couples Canada, April 24, 2014
Good hotel close to airport and a few days stay.

Close to airport, close to transit , reasonable price
10
We stay at this hotel every time we go through Hong Kong. Good price. Close to airport and transit. Food is very good. Close yo outlet mall.
Khaw S. Couples Malaysia, April 24, 2014
Narrow and small bed

Near airport, near shopping mall and clean
7.3
The room is narrow and the pillow was too soft where it's like not sleeping on the pillow. The bed is very small as well. I guess it's single, the value of money shall provide us with super single bed at least.
Henri C. Families with young children Philippines, April 22, 2014
Great

Shopping, staff and comfy
9
The staff Danny from the reception was really a guy that made your hotel very memorable.
Wing S. Solo travelers Hong Kong, April 21, 2014
cozy

cozy
7.3
cozy

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Customer Reviews - Novotel Citygate Hong Kong Hotel, Hong Kong

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