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Novotel Citygate Hong Kong Hotel

51 Man Tung Road, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 440

Recent customer reviews

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Fantastic

8.2

based on
2863 reviews

Value for Money
7.6
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (2863)
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Marius O. Couples Canada, April 16, 2014
Relaxing

Easy access to airport; affordable luxury; best buffet breakfast
9.3
Our 3rd stay while travelling the region. Friendly and fast service at reception desk. Reliable and clean accomodation. One item to be looked into: We stayed in the same room (# 926) twice within 13 month. Both times the doors to the closet did not close properly, thus leaving the inside lights on all the time(waste of energy!)
Tuan K. Business travelers Singapore, April 12, 2014
closeby to airport

location, shopping, food
6
Khin H. Business travelers Malaysia, April 9, 2014
Convenient airport hotel

Shuttle bus every 15 mins. Near to airport.
6.7
Front desk having serious face. Not very friendly but i'm ok with it, this is Hong Kong, everyone is hyper-pressurized. If the hotel hospitality can improve is real big plus.
Margaret F. Solo travelers United Kingdom, April 8, 2014
relaxing after a long flight

comfortable and spacious room
8.3
Quick and easy to get to and from the airport. Large, comfortable and clean room. Easy access to shops and places to eat. Ideal for a stop-over.
Pau H. Families with older children Singapore, April 5, 2014
Great stay at Club Floor

Very good breakfast, love the Club floor with fast check in-out, a great place to stay if you like shopping at Tung Chung and visiting Tai-O or the big Buddha
8.3
It will be good to pay more and opt for the Excutive floor if you are leaving HKG late. Also, the breakfast spread, is one of the nicest! The Chinese section can be better, it is HKG after all. The service staff on the Executive door were all great and friendly. However, staff at the lobby area seems a little overwhelmed... The room was spacious ad facing the sea, great view. Shuttle service is provided as well if you are leaving for the airport, though one point to note is to be careful of your luggage. MIne was not secured and was flung around while the driver was making turns... Overall, it was a great stay, and will definitely come back again. It'll be even better if they can improve on the points above.
Chan L. Families with young children Malaysia, April 4, 2014
Nice hotel

Location, shopping, food
8.3
Everything's good, only one worst thing, no free wifi in the room. Good location, very near to airport, good shuttle driver, met the same driver in all my stay. (I stay twice in a week). Good place for transit flight. Very polite n good language skill staffs, fast registration. Room is nice, Eco evirooment. Easy access to city gate outlets, food n restaurant. The MTR is jz beside the hotel. Will stay again if I need to transit in Hong Kong .
Abdul H. Families with young children Indonesia, April 3, 2014
Best hotel near airport & Disneyland for shopping

Cozy, clean, helpful staffs
8.3
It was great to stay in the hotel since it is just step away from MTR station and Citigate Outlets, also close to Disneyland. The hotel was so clean and cozy, with helpfull staff, esp the concierge men. Impressed with the aromatherapic scent in the lobby area.
Jiexin J. Families with older children Singapore, April 2, 2014
Perfect choice of airport hotel

Nice gym, great location, Clean
8.7
It was a great experience. Everything was good. However, there is no free Wifi in the room. It is only available at the lobby.
Dawn D. Families with young children United Kingdom, March 31, 2014
Close to the airport and Disneyland.

Location, breakfast and rooms
7
Nice hotel but way overpriced.. I kinda think breakfast should be included when you pay close to two hundred gbp. The hotel is part of the city gate outlet mall which has an mrt station so all in all it is a handy hotel for the start or end of a trip to Hong Kong but not great for seeing the actual city.
Hui H. Families with young children Hong Kong, March 31, 2014
Very convenience

Convenience, new, close to shopping center
7.3
It's very good that they upgrade our room from standard to Executive Premier in order to fulfill our special request of room layout. Only problem is that we have to stay at the smoking floor which we find a gang smoking and playing cards a the lift lobby of the floor... but the hotel staff get them out very soon. The hotel is located at a very good location, near to airport, and a big shopping mall. Our family stay at here everytime when we go to the beach of Lantau Island.

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Customer Reviews - Novotel Citygate Hong Kong Hotel, Hong Kong

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