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Novotel Citygate Hong Kong Hotel

51 Man Tung Road, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 440

Recent customer reviews

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Fantastic

8.2

based on
2867 reviews

Value for Money
7.6
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (2867)
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Varot V. Families with young children Thailand, February 26, 2014
Very clean room And ver y nice staff : friendly An

Very clean room And ver y nice staff : friendly And helpful
9.3
Direct access to outlet mall with food court is a pleasant surprise. Check out was efficient also. Free shuttle to/from airport every 15 mins is a big plus!
Elvin C. Families with young children Malaysia, February 26, 2014
Wonderful and fun

comfortable, convenient & polite staff
7.7
Elvin C. Families with young children Malaysia, February 26, 2014
Clean, comfortable and attentative staff

Clean, comfortable and attentative staff
7.7
Rabat J. Families with young children Philippines, February 24, 2014
Close to perfect getaway.

Good location, convenient and comfortable stay, good food.
9
We would like to commend one of the Executive Premiere Lounge staff. Her nameplate is "Cat". She went out of her way just to help us realize the request of our 6 year old son. He wants to experience riding a double decker bus. Thanks to her, we were able to ride the bus and conveniently go back to the hotel in the evening.
Peter T. Business travelers Singapore, February 22, 2014
comfortable, clean, efficient

location, shopping, clean
8
Very good for passengers in transit who want to spend a night in HK before catching next flight
Rita K. Business travelers China, February 20, 2014
very close to the airport

very close to the airport
7.3
Mabel L. Solo travelers Singapore, February 19, 2014
Convenience, Near to Airport, Outlet Shopping

Location, Ease of Access
8.7
The staff is friendly and checkin and out was efficiently done. The hotel is located at an outlet shopping mall and the MTR is accessible via the mall. It's located near to the airport and near the cable car station that leads to Lantau Island. Disneyland is also a few MTR stops away. A good hotel choice for travellers who need to visit Lantau Island, Disneyland before leaving Hong Kong.
Serene S. Business travelers Singapore, February 18, 2014
Very good

clean, friendly staffs, cosy.
10
Tsz O. Couples Hong Kong, February 18, 2014
Very bad

Nothing
5.3
Staff are not friendly. The bed had bedbugs, I need to pay doctor consultation fee by myself. Location is very good, near Hong Kong Disneyland. Strongly recommend do not stay in Novotel Citygate.
Fiona F. Families with young children Singapore, February 17, 2014
nice airport hotel

fine interior, clean environment and connection to citygate outlets
10
The stay was great although it was only for 1 night. We enjoyed the shopping at the nearby outlets.

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Customer Reviews - Novotel Citygate Hong Kong Hotel, Hong Kong

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