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Novotel Citygate Hong Kong Hotel

51 Man Tung Road, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 440

Recent customer reviews

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Fantastic

8.2

based on
2870 reviews

Value for Money
7.6
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (2870)
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Tahlia P. Business travelers Australia, February 9, 2015
Great location, wonderful staff

Convenient, restful, easy
8.7
I stayed at the Novotel for a night following a late flight in Hong Kong. It was so close to the airport and the shuttle bus was prompt and easy to find. The room was very clean and quiet and the check in was seamless. I didn't have to leave until the next afternoon, the hotel staff were very helpful looking after my bags and helping me find a car rental company. The gym is well appointed and clean and the hotel is well located inside the shopping mall. Although the lobby was quite busy on check out everything seemed well organised.
Gaylene L. Families with older children Canada, February 8, 2015
Overnight stay

The three best things about this hotel were: comfortable bed, cleanliness, and modern design
9
We enjoyed our overnight stay at the Novotel. The rooms are attractive and very comfortable. Breakfast was not included in our room price, but we did eat at the late breakfast offered at one of the hotel restaurants and it was delicious and filling (98 HK dollars). Although we enjoyed our stay, I found the price expensive at 283.00 US dollars and will shop around more if we need to stay in Hong Kong for more than one night. The access to the Metro and shopping is excellent. The people at the front desk were very pleasant and professional.
Chui Y. Solo travelers Malaysia, February 8, 2015
need more charging plug

Near Asia Expo, next to heartland where there is local flavor available, near MTR
5
Everything is within expectation, it will be nice if the room have more power plug since we have a lot of electronic hand held devices !
James N. Business travelers Hong Kong, January 30, 2015
A disappointed stay

1. Courtesy check-in staff
7.3
We felt like a bit disappointed this time. If we were not a regular client we would not know where to find the shuttle from the airport as it was hardly find the hotel staff to guide you. We approached the restaurant counter staff to make a reservation for a table for the dinner buffet 6 hours earlier but we were given the worse table in the restaurant though it was not a busy night. We then expressed our displeasure to the same staff who was so reluctant to move us whereas we noticed the walk-in diners were treated better.
Tanaporn C. Couples Thailand, January 29, 2015
Front desk is very friendly and professional

1.Location 2. Staff performance 3. Room is comfort & clean
9.3
Very good & comfort
Chiew Q. Families with older children Singapore, January 26, 2015
pleasant stay

accomodating and helpful staff, spacious room, clean
9.3
pleasant
David G. Solo travelers Indonesia, January 22, 2015
Everything is nice and valuable but the location

Room, cleanlines, view
9
Very pleasant
David H. Families with young children United States of America, January 20, 2015
Good place

Soft beds, clean, close to the Airport
9.3
We had a good stay, food was expensive since we were not members.
Pak K. Couples Hong Kong, January 18, 2015
Novotel Citygate Hong Kong Hotel
10
good
Teh T. Families with young children Malaysia, January 18, 2015
Ms Teh

clean, nice view, staffs good...
8

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Customer Reviews - Novotel Citygate Hong Kong Hotel, Hong Kong

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