or

Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Novotel Citygate Hong Kong Hotel

51 Man Tung Road, Hong Kong Airport, Hong Kong (Show on map)

Book now!

Novotel Citygate Hong Kong Hotel Hong Kong - Exterior Novotel Citygate Hong Kong Hotel Hong Kong - Superior Twin Novotel Citygate Hong Kong Hotel Hong Kong - Superior Queen Novotel Citygate Hong Kong Hotel Hong Kong - Standard Twin Novotel Citygate Hong Kong Hotel Hong Kong - Executive Premier Queen Novotel Citygate Hong Kong Hotel Hong Kong - Executive Premier Suite Novotel Citygate Hong Kong Hotel Hong Kong - Executive Premier Suite Novotel Citygate Hong Kong Hotel Hong Kong - Banquet Novotel Citygate Hong Kong Hotel Hong Kong - Olea Novotel Citygate Hong Kong Hotel Hong Kong - Olea Novotel Citygate Hong Kong Hotel Hong Kong - Essence Novotel Citygate Hong Kong Hotel Hong Kong - Essence Novotel Citygate Hong Kong Hotel Hong Kong - Moccato Novotel Citygate Hong Kong Hotel Hong Kong - Andante Novotel Citygate Hong Kong Hotel Hong Kong - Andante Novotel Citygate Hong Kong Hotel Hong Kong - Lobby
Novotel Citygate Hong Kong Hotel Hong Kong - Banquet Novotel Citygate Hong Kong Hotel Hong Kong - Meeting Room Novotel Citygate Hong Kong Hotel Hong Kong - Meeting Room Novotel Citygate Hong Kong Hotel Hong Kong - Meeting Room Novotel Citygate Hong Kong Hotel Hong Kong - Meeting Room Novotel Citygate Hong Kong Hotel Hong Kong - Premier Lounge Novotel Citygate Hong Kong Hotel Hong Kong - Premier Lounge Novotel Citygate Hong Kong Hotel Hong Kong - Premier Lounge Novotel Citygate Hong Kong Hotel Hong Kong - In Balance Fitness Center Novotel Citygate Hong Kong Hotel Hong Kong - Swimming Pool Novotel Citygate Hong Kong Hotel Hong Kong - Sun Terrace Novotel Citygate Hong Kong Hotel Hong Kong - Exterior
Area: Hong Kong Airport Number of Rooms: 440

Recent customer reviews

Filter by Traveler Type

 

Fantastic

8.2

based on
2687 reviews

Value for Money
7.7
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (2687)
Sort by:
Daniel K. Solo travelers Indonesia, August 10, 2013
superb room and location

very comfortable and clean room, well designed interior, awesome front line staffs.
9.3
very good room and very clean also close to ahoping center that call citygate outlet. A very strategic hotel which is near to Hong Kong Disneyland and Ngong Ping 360. we love to visit more if we are back to hongkong again.
Stendy W. Families with older children Indonesia, August 10, 2013
it is a nice hotel, near to shopping center

it is a very nice hotel with nice environment
10
the location was strategic, combine together with shopping center, near ngong ping cable car, and got free airport shuttle
Kam L. Families with young children China, August 9, 2013
aN/

Nothing Good except for location
5
Waited 25 mins for check in with only 1 guest in front of me at 12:00 noon with no room available. Could not load my 2 bookings in system. Told us to check in at 16:00-17:00 as guests checked out at 14:00. Typed guest name wrong in R/C. Promised 3 Rooms in same floor arrangement when we came back to hotel later on but nothing done when we came back at 22:30 from Disneyland, even needed to wait another 15 mins for their room assignment! Not a key ready for us at that late night!! Room unclean with hair in bed; dust on bathroom amenities stand and others and smell from shower curtain. Definitely disappointed will not stay again!
Kam L. Families with young children China, August 9, 2013
Not to stay if you care for service & quality!

Nothing but location
5
Disappointed with front desk staffs' service and check in and check out efficiency. Unclean room. Not felt like a guest, nobody took care of your luggage and just put them down without placing a safety net on it.Even no bellboy seen nearby.
Jason S. Couples Canada, August 8, 2013
Good hotel attached to mall & tung Chung MTR

Location to airport & MTR station & city gate outlets, large modern rooms, free airport shuttle
8
Good stay, but for the price there is no free wifi in the rooms, only free wifi in lobby which most times has reached it's bandwidth with too many users so you cannot log on. Also everything is charged including local calls. Often long check in & check out due to many customers, should have more counters open.
Kit Y. Families with young children Hong Kong, August 8, 2013
Nice hotel

near airport, near Disneyland, quiet
8
Jeremy Y. Business travelers Singapore, August 7, 2013
Nice hotel close to the airport

easy access to the airport, great shopping at the factory outlets, MTR access
7.7
Excellent hotel with easy access to the airport, great shopping at the factory outlets, MTR access
Wong K. Business travelers Malaysia, August 7, 2013
comfortable and relax

clean, friendly, good breakfast
8
Sastified for the value
Israel G. Families with young children Israel, August 5, 2013
Great Stay, recommended

Easy to get to the hotel from the airport, easy transport to town and disneyland, attentive and friendly staff
9.3
We stayed 2 nights at the hotel while visiting HK and HK Disneyland. The location is very good, it is easy to get to the hotel via free shuttle and its easy to get to Disney from the hotel using the metro. we asked for a baby crib and got a nice and clean one. we had a standard twin room and it was enough for 2 adults, one toddler and one baby without any problems. our only complaint is that internet in the room is quite expensive for a hotel that already charges over 200 US$ a night... (however, free WiFi is available at the lobby, but with a 20 minute time limit)
Yun Y. Solo travelers Hong Kong, August 4, 2013
good

nearby town, view beautiful
7.7

Book now!

Sale ends soon!

Novotel Citygate Hong Kong Hotel Hong KongNovotel Citygate Hong Kong Hotel Hong Kong - ExteriorNovotel Citygate Hong Kong Hotel Hong Kong - Superior TwinNovotel Citygate Hong Kong Hotel Hong Kong - Superior QueenNovotel Citygate Hong Kong Hotel Hong Kong - Standard TwinNovotel Citygate Hong Kong Hotel Hong Kong - Executive Premier QueenNovotel Citygate Hong Kong Hotel Hong Kong - Executive Premier SuiteNovotel Citygate Hong Kong Hotel Hong Kong - Executive Premier SuiteNovotel Citygate Hong Kong Hotel Hong Kong - BanquetNovotel Citygate Hong Kong Hotel Hong Kong - OleaNovotel Citygate Hong Kong Hotel Hong Kong - OleaNovotel Citygate Hong Kong Hotel Hong Kong - EssenceNovotel Citygate Hong Kong Hotel Hong Kong - EssenceNovotel Citygate Hong Kong Hotel Hong Kong - Moccato Novotel Citygate Hong Kong Hotel Hong Kong - AndanteNovotel Citygate Hong Kong Hotel Hong Kong - AndanteNovotel Citygate Hong Kong Hotel Hong Kong - LobbyNovotel Citygate Hong Kong Hotel Hong Kong - BanquetNovotel Citygate Hong Kong Hotel Hong Kong - Meeting RoomNovotel Citygate Hong Kong Hotel Hong Kong - Meeting RoomNovotel Citygate Hong Kong Hotel Hong Kong - Meeting RoomNovotel Citygate Hong Kong Hotel Hong Kong - Meeting RoomNovotel Citygate Hong Kong Hotel Hong Kong - Premier LoungeNovotel Citygate Hong Kong Hotel Hong Kong - Premier LoungeNovotel Citygate Hong Kong Hotel Hong Kong - Premier LoungeNovotel Citygate Hong Kong Hotel Hong Kong - In Balance Fitness CenterNovotel Citygate Hong Kong Hotel Hong Kong - Swimming PoolNovotel Citygate Hong Kong Hotel Hong Kong - Sun TerraceNovotel Citygate Hong Kong Hotel Hong Kong - ExteriorNovotel Citygate Hong Kong Hotel Hong Kong - ExteriorNovotel Citygate Hong Kong Hotel Hong Kong - Exterior

Customer Reviews - Novotel Citygate Hong Kong Hotel, Hong Kong

AS-AGWEB-3A06