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Novotel Citygate Hong Kong Hotel

51 Man Tung Road, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 440

Recent customer reviews

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Fantastic

8.2

based on
2852 reviews

Value for Money
7.6
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (2852)
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Seah L. Solo travelers Singapore, November 23, 2013
A very pleasant stay

Comfort, style & location
7.7
I stayed one night in Novotel Citygates. The staff were very polite and attentive (especially those handling baggages). I was given a high floor seaview twin room when the double rooms were unavailable. The view was great! I will definitely stay in this hotel again in my next visit.
Serene Q. Business travelers Singapore, November 23, 2013
Good location

near to MTR, shopping. Food are all around the area.
8
Overall was good but shower area is rather small where you can only stand. Nice hotel design but got to pay for usage of internet. Free airport shuttle is available every 15mins which is very good. You can find food almost everywhere.
Edwin D. Couples Philippines, November 21, 2013
Great Hotel At the Center of Another Great Mall

Location, Accessibility, Class/Elegance
9.3
Everything went well,I felt very relax and the room was really very comfortable. We checked in late but our room was upgraded to business class without additional charges. The staffs were very helpful and friendly. We were able to shop until we literally and figuratively dropped because the hotel is located inside the Tung Chung gateway mall. I will surely go back to stay.
Lee S. Couples Singapore, November 20, 2013
Comfortable big rooms

Big rooms with good views
6.3
It was a good stay, but a little costly. Next to citygate outlet and metro station was an ideal location to stay in.
Liza D. Families with young children Philippines, November 20, 2013
great

clean room, large bathroom, nice overview
9.7
Chatkawin L. Couples Thailand, November 20, 2013
Nice Room, Close to shopping complex and MTR

Room, Location, Staff Service
8
The hotel is close to the airport and is convenient for us as we are on transit. Its close to the Citygate outlet and MTR station, the only down point is the hotel is quite far from the city area, even by MTR will takes about 20-30 mins.....
Tan K. Families with young children Malaysia, November 18, 2013
nice hotel to stay

near airport, convenient, easy access to shopping centre
7.3
nice hotel with Citygates within the same building. the rooms were ok but a bit small and not well lighted. it's a good hotel to stay in before leaving hong kong. for food and meals it's very easy to just go next door Citygates and you will have plenty of choices there.
Yulia S. Couples Russia, November 17, 2013
expencive

location
6
We choose this hotel, becouse it is near the airport and we needed just to sleep 1 night there. They have a shuttle bus to the airport, which is very convinient, but they dont have free wifi in hotel, which is annoying.
Sooi L. Families with young children Malaysia, November 13, 2013
Conveniently located, No Free WIFI disappointment

Near MTR, Shopping at Citigate and variety of Food at Citigate
7.7
For the rate charged (small room), free WIFI should be provided.
Andy F. Business travelers Australia, November 12, 2013
Comfortable stay near the HK international airport

1) close to airport, 2) free shuttle, 3) comfortable room
7.3
Our stay this time was pleasant, better than last time. The room facing the mountain is spacious and clean. The king sized bed is very comfortable. The only negative is that the room does not come with free wi-fi/internet which you need to pay for unless you go down to the lobby. But even then, they only allow 20 minutes free access. In the digital age, not having free wifi/internet is like having to pay for lights and TV in a room. So, the hotel. Other than that, the hotel offers reasonably good value

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Customer Reviews - Novotel Citygate Hong Kong Hotel, Hong Kong

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