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Novotel Citygate Hong Kong Hotel

51 Man Tung Road, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 440

Recent customer reviews

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Fantastic

8.2

from 3072 reviews

Value for Money
7.6
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (3072)
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Khaw S. Couples Malaysia, April 24, 2014
Narrow and small bed

Near airport, near shopping mall and clean
7.3
The room is narrow and the pillow was too soft where it's like not sleeping on the pillow. The bed is very small as well. I guess it's single, the value of money shall provide us with super single bed at least.
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Henri C. Families with young children Philippines, April 22, 2014
Great

Shopping, staff and comfy
9
The staff Danny from the reception was really a guy that made your hotel very memorable.
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Wing S. Solo travelers Hong Kong, April 21, 2014
cozy

cozy
7.3
cozy
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Chen H. Families with young children New Zealand, April 20, 2014
Clean and spacious room, close to airport

Direct access to Citygate Outlet Mall, room had beautiful views and very close to all major theme parks and airport
9
Comfortable, would come back in future for short stays
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Kai W. Families with young children Hong Kong, April 20, 2014
very good

comfortable, safety, relax
3
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Marius O. Couples Canada, April 16, 2014
Relaxing

Easy access to airport; affordable luxury; best buffet breakfast
9.3
Our 3rd stay while travelling the region. Friendly and fast service at reception desk. Reliable and clean accomodation. One item to be looked into: We stayed in the same room (# 926) twice within 13 month. Both times the doors to the closet did not close properly, thus leaving the inside lights on all the time(waste of energy!)
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Tuan K. Business travelers Singapore, April 12, 2014
closeby to airport

location, shopping, food
6
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Khin H. Business travelers Malaysia, April 9, 2014
Convenient airport hotel

Shuttle bus every 15 mins. Near to airport.
6.7
Front desk having serious face. Not very friendly but i'm ok with it, this is Hong Kong, everyone is hyper-pressurized. If the hotel hospitality can improve is real big plus.
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Margaret F. Solo travelers United Kingdom, April 8, 2014
relaxing after a long flight

comfortable and spacious room
8.3
Quick and easy to get to and from the airport. Large, comfortable and clean room. Easy access to shops and places to eat. Ideal for a stop-over.
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Pau H. Families with older children Singapore, April 5, 2014
Great stay at Club Floor

Very good breakfast, love the Club floor with fast check in-out, a great place to stay if you like shopping at Tung Chung and visiting Tai-O or the big Buddha
8.3
It will be good to pay more and opt for the Excutive floor if you are leaving HKG late. Also, the breakfast spread, is one of the nicest! The Chinese section can be better, it is HKG after all. The service staff on the Executive door were all great and friendly. However, staff at the lobby area seems a little overwhelmed... The room was spacious ad facing the sea, great view. Shuttle service is provided as well if you are leaving for the airport, though one point to note is to be careful of your luggage. MIne was not secured and was flung around while the driver was making turns... Overall, it was a great stay, and will definitely come back again. It'll be even better if they can improve on the points above.
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Customer Reviews - Novotel Citygate Hong Kong Hotel, Hong Kong

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