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Novotel Citygate Hong Kong Hotel

51 Man Tung Road, Hong Kong Airport, Hong Kong

Recent customer reviews

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Excellent

8.2

based on
3282 reviews

1984 reviews in English

Value for Money
7.6
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (3282)
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Wen J. Business travelers Malaysia, August 21, 2014
Great Airport hotel

Location, Location Location
8.3
This is a a very good airport hotel, near to airport, food wise you won't really get to access to great hk local food. clean and spacious room. price can be cheaper during off-peak period, that would be a bargain.!
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Diana L. Couples Hong Kong, August 20, 2014
comfortable stay at this hotel

location, room comfort, dining
8
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Porjai N. Families with young children Thailand, August 12, 2014
nice and clean room

close to airport, next to shopping, nice and clean room.
8
close to airport, next to shopping, nice and clean room.
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Anuchit K. Couples Thailand, August 12, 2014
Good location .. close to airport and outlet mall

Location, proximity to outlet and airport, room looks look!
7
Overall it was ok! The room smelled a bit, may be that room wasnt in used for quite sometime and it wasnt a pleasant stay for a while after stepping in till we both got used to it :(
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Serena L. Couples Singapore, August 8, 2014
room is old and has smell

the location is conveniently located ear to hotel, disney land and the factory's outlet
7.3
the location is really great and free shuttle to the airport. But the rooms are really getting old and smells of cigarette even on the non-smoking floor.
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Quint B. Business travelers United States of America, August 5, 2014
One Night quick stay

Location Quality Convinience
9
The stay was very good. Had an early morning flight, and the hotel has a shuttle bus that runs every 15 minutes to the airport. Very nice pool and dining. Also great shopping in the outlet malls!
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Edmundo A. Couples Philippines, August 4, 2014
NEAR THE AIRPORT AND SHOPPING MALLS

Clean, near the airport and shopping malls
8.3
Great!!!
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Chi H. Families with older children Hong Kong, August 3, 2014
Check-in Issue

Comfortable, Tidy and Moderate room size
9
Novotel check-in front desk did not receive any information from Agoda so that there was no record when we showed the passport for registration. Because of this reason, we spent more than 30 minutes to check in. Finally, we needed to use hotel PC to open the email account and then download the agoda's record. After that, the staff downloaded the file to USB and then printed it out for record. Although the staff was very helpful, time is wasted. I am not sure if there is any communication problem between Agoda and Novotel. Please follow up and avoid it happen again.
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Maliwi M. Families with young children Indonesia, August 2, 2014
very convenient

very convenient
8.7
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Yeap H. Families with young children Malaysia, August 1, 2014
Value of money

Near Hong Kong airport .
9
Great hotel, great staff & value money .
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