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Novotel Citygate Hong Kong Hotel

51 Man Tung Road, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 440

Recent customer reviews

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Fantastic

8.2

based on
2895 reviews

Value for Money
7.6
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (2895)
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Aubrey Y. Families with young children Singapore, October 15, 2013
Comfortable and convenient

Shuttle service from the airport, close to Disney, near to shopping mall and train station.
8
Stay was as expected. Staff were really helpful. Especially when my son was injured, the staff immediately helped in extending our check out time and helped us with going to the clinic.
Chaiyong W. Business travelers Thailand, October 14, 2013
Good as always

Location Service Room
8.7
I stayed here many time as it's near airport and exhibition hall. I also enjoy shopping after whole day work. The service always good, nice room, fast service, but breakfast taste isn't as good as another hotel in same area.
Tee J. Couples Malaysia, October 14, 2013
Easy access to MTR, Citygate Shopping & Disneyland

Free airport shuttle, 1 MTR stop from Disneyland, Next to Citygate Shopping Mall
7.3
1) Fast check-in and check-out 2) Free airport shuttle (very regular shuttle - every 15 mins) 3) Easy access to Tung Chung MTR station 4) Next to Citygate Shopping Mall 5) 1 stop from HK Disneyland MTR 6) Clean room 7) Bathtub avaiable in standard queen size room Could be better: 1) The room deco is very basic (I booked a standard room) 2) No free-wifi in room, only at hotel lobby 3) Old bathroom design - standing shower is together with bath tub 4) The rate is way too high (USD240 per night) for a basic standard room without breakfast
Tony T. Families with young children United States of America, October 13, 2013
Great hotel that's next to airport

Location, nice pool and easy access to entertainment
9
Everything was great about my stay except the check-in process too a long time. Walking distance to the shopping mall and cable car.
Jian Z. Business travelers China, October 13, 2013
Happy stay and close to shopping area.

Clean, convenient, big room size
7.3
The reception was a bit slow and the girl was talking on the phone while helping me to check in. All others are okay.
Shiow P. Solo travelers Singapore, October 13, 2013
Convenient and great shopping area

Staff, room, breakfast
9.7
Sin K. Couples Singapore, October 11, 2013
Clean Airport Hotel

Clean, Quiet & Near to Airport
7
Generally okay if you want good access to airport, breakfast was good and hotel is right above the factory outlets and shopping mall
Arianto H. Families with young children Indonesia, October 9, 2013
Very nice stay

Fast internet, big room if you compare with other hotels in Hon Kong, and close to MTR and bus terminal.
8.3
It is very nice. But, I think the need to add free shuttle to others attraction places like to Disneyland or to shopping centre in the city.
Chou I. Solo travelers Taiwan, October 8, 2013
very good hotel

close to airport, very new and clean room
8.7
Really nice hotel. Service is good and friendly. Interior design of the room is very good and I do like it very much.
Kannika P. Families with older children Thailand, October 6, 2013
not bad

cleanliness, near the airport, next to shopping mall
6
The room design is okay. Service mind is not so good.

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Customer Reviews - Novotel Citygate Hong Kong Hotel, Hong Kong

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