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Novotel Citygate Hong Kong Hotel

51 Man Tung Road, Hong Kong Airport, Hong Kong (Show on map)

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Area: Hong Kong Airport Number of Rooms: 440

Recent customer reviews

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Fantastic

8.2

from 3045 reviews

Value for Money
7.6
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (3045)
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King W. Business travelers Australia, December 10, 2013
Close to the airport

Close to the airport and MTR station, located in the outlets shopping centre but they do close earlier than the shops in the city centre
6
The front desk staff was helpful but they don't offer any help with the luggage I noticed. Most hotel guests have to come by hotel shuttle bus as taxi drivers hate short fare.
Luxi W. Business travelers China, December 7, 2013
Fantastic traveling!!!

Airport shuttle, Great breakfast, close to shopping areas
8.7
Great experience! Really comfortable and relaxed! The 2nd time choosing here!
Yeow K. Families with young children Singapore, December 6, 2013
Great location near to airport and clean room

Location, Clean Room and Good Service
6.3
The hotel is in a very good location near the airport and major attractions. The room is clean though not that big.
Michael L. Couples Philippines, December 4, 2013
great location for mtr

location, free shuttle to airport
8
the hotel is in a great location, near shopping, MTR, and restaurant. Breakfast is just ok, not so fancy. Good for family like shopping, theme park is very near compare to Hongkong and Kowloon.
Michelle C. Business travelers Canada, December 3, 2013
Easy access to airport

Close to airport, close to outlet shops, clean rooms
7
Susan M. Couples United Kingdom, December 2, 2013
Comfortable and enjoyable stay

Good room size, handy for airport, good choice of food in 3 dining areas
8
Excellent stay, although short. 5 mins from airport which was great after a long overnight flight from Europe. Good sized bedrooms with a very comfortable bed. Great breakfast in the buffet restaurant with a tremendous choice of foods of varying cuisines to suit all tastes. Not very keen on the loo in the main bedroom, prefer a separate area myself.
Wai J. Couples Singapore, December 1, 2013
Comfort and enjoyable

Location, clean and comfort
10
Good and hotel staff is friendly. Good location for shopping and near to airport.
Yann R. Couples Malaysia, November 30, 2013
Comfortable stay with great shopping experience

Large room, connected to CItygate shopping mall and easy access to Lantau Island
8
Decided to stay here during my last night in HK due to its location connected to Citygate shopping mall and easy access to Lantau Island. It's my 3rd stay here and always a comfortable experience due to its contemporary design as well as large bathroom. The only drawback is unless you stay at the suite, no free wifi access in other types of room. You can get free 20mins wifi access at lobby. This is rather inconvenient especially even 3 stars or boutique hotels are providing free wifi. The hotel would serves as the best option if you plan to do a serious shopping at Citygate as you could literally spend a day doing the bargain shopping and need not worry to travel back to Kowloon or HK island. It's also near to Ngong Ping cable station if you plan to visit Lantau Island. Another benefit of staying here is the hotel provides free shuttle to/from the airport
Yuen F. Couples Hong Kong, November 27, 2013
good location but dirty

1.) Location; 2.) staff 3.) food
5
Good experience with food & music at the lobby lounge. But lobby washroom was very dirty. Coffee shop with nice experience enjoy a beautiful latte art, very good at visual & taste. Room price expensive of that such a small room. Hotel location is very good. Staff service attitude is very nice.
Bee C. Families with young children Singapore, November 26, 2013
Wonderful stay with my family incl.elderly & young

Accessibility to hotel and Disneyland, Clean environment and Near to CityGate, Fu Tung Plaza and Tung Chung MTR
7
We had a good experience in Novotel. It provides free airport shuttle bus service. The hotel rooms at Level 8 were clean. I had requested a room with disabled facilities in bathroom and a lower bed for my parents. Location of hotel is very near to Ngo Ping 360 for sightseeing, CityGate and Tung Chung MTR. The hotel is near to residential areas and hence we got a chance to visit Fu Tung Plaza (a bridge links from McDonalds at Level 2 of CityGate to the plaza) which has a good HK cafe called Tsui Wah and Japanese eatery nears wet market. Worth to visit this small mall for local experience and food.

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Customer Reviews - Novotel Citygate Hong Kong Hotel, Hong Kong

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